topic Re: Update Feature not Detecting Updates in Insight Remote Support

Update Feature not Detecting Updates

shocko — Thu, 10 Apr 2014 13:42:56 GMT

So, i see 7.0.9 is available. you would think that when you run the update check in 7.0.8 it would show this but after I run the update check it does not:

Any ideas? Proxy server configured correctly and connection test is fine.

Re: Update Feature not Detecting Updates

toddg1 — Thu, 10 Apr 2014 14:27:09 GMT

HI schocko,

The update should be showing - at this point, I would suggest opening a support case with HP to get some help troubleshooting this problem.

Re: Update Feature not Detecting Updates

shocko — Thu, 10 Apr 2014 14:30:23 GMT

In fact it's worse, I am actually already at 7.0.8 yet it does not reflect that :( I'll open a a support case and post back.