Entitlement cannot be requested because the device is not registered.

pgustavsson — Fri, 13 Feb 2015 10:17:52 GMT

Hi,

Am am having this issue with 2-3 hundred servers ...

I.e the status of the server in IRS is red on status & Warranty & Contract.

If i select a server and choose Refresh Warranty and Contract, then i get "Entitlement cannot be requested because the S/N device is not registered."

And if i choose to Discover the device first, i can see under ILO that the device is actually registerred to the IRS server, even if i manually choose to unregister the server first, and then discover it again, it registers ok, but i still cannot get it to entitled status.

Any help is appriciated!

Patric

topic Entitlement cannot be requested because the device is not registered. in Insight Remote Support

Entitlement cannot be requested because the device is not registered.