https://community.hpe.com/t5/insight-remote-support/registration-status-unknown/m-p/6752438#M5149 <P>Hi all,</P><P>I'm often facing up to a strange IRS behaviour.</P><P>When I add a new machine it is immedaitely eligible and monitore because collection works fine but is stays stuck in a "Registration status: unknown" so I am not able to see itcorrectly entitled for the support.</P><P>Is there any way to understand what is happening and force the correct registration?</P><P>&nbsp;</P><P>Thank You</P><P>&nbsp;</P><P>Regards</P><P>&nbsp;</P><P>Mauro</P> Thu, 04 Jun 2015 06:36:56 GMT Mauro Gatti 2015-06-04T06:36:56Z https://community.hpe.com/t5/insight-remote-support/registration-status-unknown/m-p/6752438#M5149 <P>Hi all,</P><P>I'm often facing up to a strange IRS behaviour.</P><P>When I add a new machine it is immedaitely eligible and monitore because collection works fine but is stays stuck in a "Registration status: unknown" so I am not able to see itcorrectly entitled for the support.</P><P>Is there any way to understand what is happening and force the correct registration?</P><P>&nbsp;</P><P>Thank You</P><P>&nbsp;</P><P>Regards</P><P>&nbsp;</P><P>Mauro</P> Thu, 04 Jun 2015 06:36:56 GMT https://community.hpe.com/t5/insight-remote-support/registration-status-unknown/m-p/6752438#M5149 Mauro Gatti 2015-06-04T06:36:56Z