https://community.hpe.com/t5/insight-remote-support/hp-insight-remote-support-login-password/m-p/6802294#M5244 <P>Does anyone know how to reset the password and login for insight remote support? I had set this up a while ago, and I can't seem to login with any login/password combination that would have been used. I have also tried accounts in the administrator group with no luck.<BR /><BR /></P> Wed, 14 Oct 2015 15:52:32 GMT brett_d 2015-10-14T15:52:32Z https://community.hpe.com/t5/insight-remote-support/hp-insight-remote-support-login-password/m-p/6802294#M5244 <P>Does anyone know how to reset the password and login for insight remote support? I had set this up a while ago, and I can't seem to login with any login/password combination that would have been used. I have also tried accounts in the administrator group with no luck.<BR /><BR /></P> Wed, 14 Oct 2015 15:52:32 GMT https://community.hpe.com/t5/insight-remote-support/hp-insight-remote-support-login-password/m-p/6802294#M5244 brett_d 2015-10-14T15:52:32Z https://community.hpe.com/t5/insight-remote-support/hp-insight-remote-support-login-password/m-p/6802297#M5245 <P>The administrator account on the local box (not in an LDAP group) is generally the account that is used.</P><P>&nbsp;</P><P>In any case, the user for Insight Remote Support must be a member of the Administrator Group as</P><P>defined on the box on which is it running.</P><P>&nbsp;</P><P>If this doesn't spark your memory - you would need to open a support case with HP to have support</P><P>assist you with this request.</P> Wed, 14 Oct 2015 16:00:31 GMT https://community.hpe.com/t5/insight-remote-support/hp-insight-remote-support-login-password/m-p/6802297#M5245 toddg1 2015-10-14T16:00:31Z