https://community.hpe.com/t5/insight-remote-support/email-notification-issue-with-irs-7-8/m-p/6980363#M5598 <P>Dear all</P><P>I've a strange problem with IRS: After installing IRS 7.8 I see that the email notificaton not arrive to the contact groups. The setting are the same before, the email test works correctly but when a case will opened we (and the customer) don't receive any notification. The case process is correct, only the notification doesn't work.</P><P>Any suggestions?</P><P>Regards</P> Tue, 17 Oct 2017 10:36:41 GMT Matera986 2017-10-17T10:36:41Z https://community.hpe.com/t5/insight-remote-support/email-notification-issue-with-irs-7-8/m-p/6980363#M5598 <P>Dear all</P><P>I've a strange problem with IRS: After installing IRS 7.8 I see that the email notificaton not arrive to the contact groups. The setting are the same before, the email test works correctly but when a case will opened we (and the customer) don't receive any notification. The case process is correct, only the notification doesn't work.</P><P>Any suggestions?</P><P>Regards</P> Tue, 17 Oct 2017 10:36:41 GMT https://community.hpe.com/t5/insight-remote-support/email-notification-issue-with-irs-7-8/m-p/6980363#M5598 Matera986 2017-10-17T10:36:41Z