topic Re: "Update Data center URLs" installed 7.9.0.75, available 7.9.0.65 ... howe comes? in Insight Remote Support

"Update Data center URLs" installed 7.9.0.75, available 7.9.0.65 ... howe comes?

Klaus Strebel — Fri, 16 Nov 2018 08:59:17 GMT

Hi,

every login to my IRS i get an error, that there's an inconsistency with package versions.

On the "Software Updates" page, the package "Update Data center URLs" is listed with versions:

innstalled: 7.9.0.75
Downloaded: 7.9.0.75
Available: 7.9.0.65

Error says, that an older version than the one installed cannot be downloaded.

I checked the downloaded manifest.xml and the one from HPE download, both say:
<Package id="HPEUrlsMigrationPackage">
<URL>/SWM/packages/HPEUrlsMigrationPackage/2018-05-02T110554/HPEUrlsMigrationPackage+7.9.0.65.zip</URL>.

Did my IRS download a "pre-release"? Or a spoofed xml?

Re: "Update Data center URLs" installed 7.9.0.75, available 7.9.0.65 ... howe comes?

JTodd1 — Fri, 16 Nov 2018 15:20:23 GMT

Thanks for letting me know. I will discuss with the team and get back to you. If you are running 7.9 you don't need to worry about the Data Center URL package since the new hpe URLs are part of that release.

Re: "Update Data center URLs" installed 7.9.0.75, available 7.9.0.65 ... howe comes?

J-Admin — Wed, 02 Jan 2019 12:38:07 GMT

Hi, any updates on this? We see the same issue.

Re: "Update Data center URLs" installed 7.9.0.75, available 7.9.0.65 ... howe comes?

JTodd1 — Wed, 02 Jan 2019 14:32:12 GMT

Hello - As mentioned above, the development team is aware of this and will resolve. They indicated this is nothing to worry about. If you have additional concerns, please file a support ticket for assistance.