topic Re: SN3420M Call Home in Insight Remote Support

SN3420M Call Home

MMelo — Thu, 04 Jul 2024 20:36:34 GMT

Hello, does anyone have some information about how to configure call home for the SN3420M Switch on IRS?

From this document

https://support.hpe.com/hpesc/public/docDisplay?docId=a50007023enw&docLocale=en_US

SN3420M is not supported on IRS, it will be supported later?

Thanks!

Re: SN3420M Call Home

Suman_1978 — Fri, 05 Jul 2024 07:15:53 GMT

Hi,

According to Insight Remote Support Release Notes and Support Matrix, this switch SN3420M is not supported.

Thank You!
I work with HPE but opinions expressed here are mine.

Re: SN3420M Call Home

MMelo — Fri, 05 Jul 2024 13:05:36 GMT

Thanks @Suman_1978

Re: SN3420M Call Home

MMelo — Mon, 08 Jul 2024 14:18:34 GMT

Hi @Suman_1978

The call home function is very basic, some information that the documentation will be updated with the supportability of this switch model in the IRS, thanks.