topic Re: unable to start the ISEE GUI. in Insight Remote Support

unable to start the ISEE GUI.

Darren Poh_1 — Fri, 03 Feb 2006 05:31:10 GMT

I am not able to start the ISEE GUI. Please kindly advice.

Re: unable to start the ISEE GUI.

Liem Nguyen — Fri, 03 Feb 2006 08:59:58 GMT

Hi,

If this is HP-UX, check if mad daemon is running (ps -ef | grep mad)
If it's not running, start it up:
/sbin/init.d/hpservices start

If this is Windows, check for process mad.exe
If it's not running, start it up from Services and the name is HP ISEE.

Regards,

Re: unable to start the ISEE GUI.

A. van Berk — Mon, 06 Feb 2006 03:19:24 GMT

Are you connecting to the server remotely?
If that's the case you should use following url to connect to the ISEE client:

http://localhost:5060/start.html

Re: unable to start the ISEE GUI.

Sivakumar TS — Mon, 13 Feb 2006 23:20:52 GMT

Hi,

Also make sure jre 1.3 or lattest is installed in the system.

With Regards,

Siva.

Re: unable to start the ISEE GUI.

Darren Z — Mon, 20 Feb 2006 22:36:11 GMT

If this is windows, you cannot launch ISEE via Terminal Service / RDP session. You have to logon to the console which you do in with RDP in Windows 2003. Otherwise you'll have to connect to the console via another method, or use the URL provided above.