topic Re: ISEE HP-UX install error message BAAa01632/ in Insight Remote Support

ISEE HP-UX install error message BAAa01632/

Karen A Harte — Tue, 13 Jun 2006 09:24:55 GMT

Hello All,

I wonder has anybody seen this error message before . I am trying to install ISEE on a node running HP-UX B 11.00.A and i am getting the following message * Beginning the Configure Execution Phase.
NOTE: HPUX version is B.11.00
ERROR: The "configure" script for "Availability" failed (exit code
"1"). The script location was
"/var/tmp/BAAa01632/catalog/Availability/pfiles/configure".
* This script had errors and the execution of this product
cannot proceed until the problem is fixed. Check the above
output from the script for further details.
NOTE: SysInfo setSysInfoCronEntry.sh.
ISEE preinstall configuration script was not run prior to
the ISEE installation.
To setup SysInfoRunMap.sh to run from cron, execute the
following:
/opt/hpservices/contrib/SysInfo/bin/setSysInfoCronEntry.sh -i
NOTE: Installing rst_dm_TL_adapter.clcfg version for HP-UX 10.20/11.00

* Summary of Execution Phase:
* 9 of 9 filesets had no Errors or Warnings.
ERROR: The Execution Phase had errors. See the above output for
details.

It has the patch bundle B.11.11.0306.1 and also Onlinediag B.11.11.16.09

Any hints would be greatly appreciated.

Karen

Re: ISEE HP-UX install error message BAAa01632/

Liem Nguyen — Tue, 13 Jun 2006 11:02:32 GMT

Hi Karen,

The above error is saying that you haven't setup Data Collection for ISEE. To do so, run:

/opt/hpservices/contrib/SysInfo/bin/setSysInfoCronEntry.sh -i

Follow the instruction to choose date and time for the collection to run.

After this, run crontab -l and you should see a new cron job.

Regards,

Re: ISEE HP-UX install error message BAAa01632/

Karen A Harte — Wed, 14 Jun 2006 05:34:47 GMT

Hi Liem,

Thanks for this. It may be disk space as well as a the start of the install there were messages about disk space :
Cannot open the logfile on this target or source. Possibly
the media is read-only or there is a permission problem.
Check the daemon logfile and "/var/tmp/swagent.log" on this
host for more information.

which I had not spotted before so now I have two options to try . I will let you know how I get on.

Karen

Re: ISEE HP-UX install error message BAAa01632/

DCE — Wed, 14 Jun 2006 11:05:17 GMT

Karen,

if it is indeed a space issue, do a swremove on the ISEE product after you have freed up some disk space. I have found it best to remove and do a fresh install in order to get the app to run correctly.

Dave

Re: ISEE HP-UX install error message BAAa01632/

Karen A Harte — Fri, 16 Jun 2006 04:12:00 GMT

Dave, Liem,

I noticed that there was no mad log file in /opt/hpservices/log and a few others were missing and there was plenty of disk space so I did a swremove and had to manually delete the bin and lib directory after removing files in them that had a # in front of them - the rm command wouldn't work if I typed rm #mad or rm #madcli which stumped me for a while as I am really a VMS person and haven't worked on any unix boxes for a good while ! THEN I typed rm *man* and this deleted them ! Once the directories were removed and I re-installed from scratch it all went fine .

Thanks for your help .

Karen