topic RAP client installtion problem in Insight Remote Support

RAP client installtion problem

naveem — Fri, 01 Sep 2006 03:46:23 GMT

Hi,
We have problem installing RAPClient.
Description:
After executing the file RAPClient540.msi I get this message:

This advertised application will not be installed because it might be unsafe. Contact you administrator to change the installation user interface option of the package to basic.

Then I pressed OK and get another message:

Installation Incomplete
The installer was interrupted before HP ISEE RAP Client could be installed. You nedd to restart the installer to try again.
Click "close" to exit.

Has anybody faced this problem or knows the issue?

Re: RAP client installtion problem

Liem Nguyen — Fri, 01 Sep 2006 09:40:10 GMT

Sorry,
I have never heard or seen the above error. Try to download the .msi file, then run the install locally.

Re: RAP client installtion problem

A. van Berk — Fri, 01 Sep 2006 11:43:01 GMT

Don't know what it is.
Might it be you don't have the correct digital cerificate? Should be a class A. Just guessing..