topic HP SIM 4.2 and Printer monitoring in Server Management - Systems Insight Manager

HP SIM 4.2 and Printer monitoring

Rimvydas — Thu, 07 Apr 2005 01:07:13 GMT

I noticed that I can force HP SIM to detect and jetdirects. What information can I get then from jetdirect when it is in SIM? Will I get notify when there will be paper jam? Or only hardware failures supported and what exactly failures? Thanks.

Re: HP SIM 4.2 and Printer monitoring

Rimvydas — Thu, 07 Apr 2005 01:46:04 GMT

And one more addition to my question. When I put one jetdirect to my SIM and pulled out network cable from it - notifying message and jetdirect status changed only after 7 minutes:( Is it normal? I want to get notifications immediately or at least after 1 minute. What do I need to change?

Re: HP SIM 4.2 and Printer monitoring

Bill Bohlen — Thu, 07 Apr 2005 11:36:53 GMT

I've been wondering the same thing.

I believe the issue with immediate notification is related to the "Hardware Status Polling for non-Servers" scheduled task. By default it runs every 10 minutes. You can schedule it to run every 1 minute.

Re: HP SIM 4.2 and Printer monitoring

ebiemans — Fri, 08 Apr 2005 05:39:41 GMT

You can also install Web jetadmin as a HPSIM plug in and view printer status

Source:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00046752

Re: HP SIM 4.2 and Printer monitoring

Rimvydas — Fri, 08 Apr 2005 06:46:41 GMT

But this plugin is for WJA 7.5 and not for 7.8 version.

Re: HP SIM 4.2 and Printer monitoring

Bill Bohlen — Fri, 08 Apr 2005 10:44:54 GMT

The direct PDF link is broken on the site. Here is the correct URL for what you need:

http://h10010.www1.hp.com/wwpc/pscmisc/vac/us/product_pdfs/wja_sysinsightmgr_technote.pdf

Re: HP SIM 4.2 and Printer monitoring

NewKidd2 — Sat, 09 Apr 2005 09:02:30 GMT

I have installed the Web JetAdmin plugin and I believe it is much better than using HP SIM to monitor them. Even though the Web JetAdmin is on the same server, it doesn't slow down the server quite a much.

One caveat... I would not recommend to enable full scale monitoring on all your printers, especially if you have a lot. I tried this, and it caused Web JetAdmin to be extremely sluggish.