topic Re: VCRM Auto Updates in Server Management - Systems Insight Manager

VCRM Auto Updates

Michael Tidmarsh — Fri, 08 Apr 2005 07:54:11 GMT

When trying to configure the automatic updates on VCRM we get an error connecting to the ftp site listed below.

Error: unable to connect.
An extended error was returned from the server.550 /pub/softlib/software2/COL3293/catalog.xml: Not a directory.

Any help appreciated

Re: VCRM Auto Updates

David Claypool — Fri, 08 Apr 2005 11:47:10 GMT

Sounds like VCRM hit the ftp site during an update Ignore it and see if it continually happens. Until that time, don't worry about it. :)

Re: VCRM Auto Updates

Michael Tidmarsh — Mon, 11 Apr 2005 04:39:58 GMT

still doing it so cannot be an update problem with ftp site, do you know the ftp address?

Re: VCRM Auto Updates

David Claypool — Mon, 11 Apr 2005 08:53:29 GMT

ftp://ftp.hp.com/pub/softlib/software2/COL3293/

Re: VCRM Auto Updates

Michael Tidmarsh — Mon, 11 Apr 2005 09:22:34 GMT

Still getting the same error, is there somewhere I can check the sttings are correct?

Re: VCRM Auto Updates

Michael Tidmarsh — Tue, 19 Apr 2005 10:42:52 GMT

Still no luck getting downloads same error, can anyone help.

Re: VCRM Auto Updates

Jason Hindson — Thu, 21 Apr 2005 13:03:38 GMT

First ensure you can view the contents of:
ftp://ftp.hp.com/pub/softlib/software2/COL3293/

in a browser window. If you can not, then you probably have a registry setting or firewall setting preventing you from getting to the site. If you can view the contents, then you can try changing the account under which the service runs. Configure Version Control Repository Manager
Windows (Win32) service to log on with a user account, instead of LocalSystem, which
is the default. On my system, the localsystem account did not have access to FTP site, but once configured with a valid user account, things are all good.

Re: VCRM Auto Updates

Michael Tidmarsh — Mon, 25 Apr 2005 03:41:39 GMT

Have set the account to domain admin now getting error below

Invalid HTTP status 504 trying to read file remote file ftp://ftp.hp.com/pub/softlib/software2/COL3293/catalog.xml.
Error downloading remote file ftp://ftp.hp.com/pub/softlib/software2/COL3293/catalog.xml to local file C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\whC.tmp.

Re: VCRM Auto Updates

itnas — Wed, 04 May 2005 06:36:22 GMT

We have the same error.
I want to pay attention to that it was working when SIM was first installed but now not.
The configuration of firewall to allow http and ftp for SIM server.
Through ftp I can reach a directory on ftp
and also security to the temp folder was set to everyone full controll, nothing helps.