topic Re: SIM 4.2 in Server Management - Systems Insight Manager

SIM 4.2

Paul Surratt — Wed, 04 May 2005 12:27:03 GMT

I have just installed this, when I try to start the Systems Insight Manager, it begins loading the page but never completes, just hangs. This is an AMD 1600+ system with 1gb RAM.

Re: SIM 4.2

Paul Surratt — Wed, 04 May 2005 13:54:25 GMT

I thought attaching this screen shot might help.

Re: SIM 4.2

James D. Young — Wed, 04 May 2005 15:52:12 GMT

make sure you apply the critical patch, it should fix this problem.

Re: SIM 4.2

Paul Surratt — Wed, 04 May 2005 16:20:23 GMT

I see critical patch downloads for 4.1 sp1 and 4.2 sp1, but I have installed 4.2 sp2, and there is not critical patch for this.

Re: SIM 4.2

Rob Buxton — Wed, 04 May 2005 16:36:52 GMT

What version of the JRE do you have installed?

You might want to try firing up the JRE Console and clearing Cache etc.

What happens if you browse to https://HPSIMServer:50000 from another workstation?

Re: SIM 4.2

Paul Surratt — Thu, 05 May 2005 13:04:01 GMT

I was indeed able to get in from another workstation. Thanks for all your efforts!