https://community.hpe.com/t5/server-management-systems/serialnumber-0/m-p/3554173#M12196 Import serialnumber and some other info to our serverdatabase, 3 new servers has serial number 0, one has 5?? All other info looks correct including Product Id. Mon, 30 May 2005 04:50:03 GMT Jocke_3 2005-05-30T04:50:03Z https://community.hpe.com/t5/server-management-systems/serialnumber-0/m-p/3554173#M12196 Import serialnumber and some other info to our serverdatabase, 3 new servers has serial number 0, one has 5?? All other info looks correct including Product Id. Mon, 30 May 2005 04:50:03 GMT https://community.hpe.com/t5/server-management-systems/serialnumber-0/m-p/3554173#M12196 Jocke_3 2005-05-30T04:50:03Z https://community.hpe.com/t5/server-management-systems/serialnumber-0/m-p/3554174#M12197 It's not clear what you mean.<BR /><BR />It would depend on what tables you're getting the information from.<BR />The Reports Tables are populated by the Bi-Weekly job, not by the Discovery Process.<BR /><BR />Serial Numbers can be lost if the Motherboard has been replaced.<BR /><BR />Check if the Serial Number is actually in the BIOS. Mon, 30 May 2005 15:39:37 GMT https://community.hpe.com/t5/server-management-systems/serialnumber-0/m-p/3554174#M12197 Rob Buxton 2005-05-30T15:39:37Z https://community.hpe.com/t5/server-management-systems/serialnumber-0/m-p/3554175#M12198 I'm looking at the System Page in HP Systems Insight Manager. Looking at HP Insight Diagnostics shows a correct Serial Number. The System Information page also shows the correct numbers.<BR /><BR />I ran Data Collection and then checked two of the servers. They had a correct serial number on the System Page. Two minutes later it's gone??? Tue, 31 May 2005 09:31:59 GMT https://community.hpe.com/t5/server-management-systems/serialnumber-0/m-p/3554175#M12198 DeadUserIDBR829846 2005-05-31T09:31:59Z