https://community.hpe.com/t5/server-management-systems/quot-initial-proliant-support-pack-install-quot-error/m-p/3569222#M12658 you have said "My SIM server was installed using a local administrator account user other than administrator.". So, have you configued the SSH properly on the CMS? Thu, 23 Jun 2005 07:48:53 GMT Aravindh Rajaram 2005-06-23T07:48:53Z https://community.hpe.com/t5/server-management-systems/quot-initial-proliant-support-pack-install-quot-error/m-p/3569221#M12657 Hi All,<BR /><BR />Most of the time i try running "Initial Proliant Support Pack Install..." i get <BR /><BR />HP Remote Deployment Console Utility<BR />-----------------------------------------------<BR /><BR />Initializing...<BR /><BR />Unable to connect to the target computer. All available connection methods were attempted with no success.<BR /><BR />A possible reason is that the operating system of the target computer is not supported. Either the username is unknown, or a bad password was provided.<BR /><BR />Unknown Initialization Error!<BR />-------------------------------------------<BR /><BR />I have read thread<BR /><A href="http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=795113," target="_blank">http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=795113,</A> but my password doesn't have any special characters.<BR />My server is HP SIM 4.2 SP2, on Windows 2003 Std withOUT SP1, and it is a Domain Stand Alone server. I'm using a domains admin user to try to install PSP using "Initial..." to the server that are also Stand Alone domain members. My SIM server was installed using a local administrator account user other than administrator.<BR /><BR />Can the problem be something else than Rob talked about in the thread i mention above (Windows will complain with "Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed)?<BR /><BR />Thanks<BR /><BR />Alfredo Soares Thu, 23 Jun 2005 05:12:56 GMT https://community.hpe.com/t5/server-management-systems/quot-initial-proliant-support-pack-install-quot-error/m-p/3569221#M12657 Alfredo Soares 2005-06-23T05:12:56Z https://community.hpe.com/t5/server-management-systems/quot-initial-proliant-support-pack-install-quot-error/m-p/3569222#M12658 you have said "My SIM server was installed using a local administrator account user other than administrator.". So, have you configued the SSH properly on the CMS? Thu, 23 Jun 2005 07:48:53 GMT https://community.hpe.com/t5/server-management-systems/quot-initial-proliant-support-pack-install-quot-error/m-p/3569222#M12658 Aravindh Rajaram 2005-06-23T07:48:53Z https://community.hpe.com/t5/server-management-systems/quot-initial-proliant-support-pack-install-quot-error/m-p/3569223#M12659 Hi AMicSys,<BR /><BR />Yes.Its runnig allright.<BR />I can use "Command line tools" on the CMS.<BR />I think this error only occurs when i schedule, the "Initial PSP Install...".If i do "Run Now" it runs ok.<BR />Didn'y you ever come across this problem?<BR /><BR />Thanks<BR /><BR />Alfredo Thu, 23 Jun 2005 08:39:19 GMT https://community.hpe.com/t5/server-management-systems/quot-initial-proliant-support-pack-install-quot-error/m-p/3569223#M12659 Alfredo Soares 2005-06-23T08:39:19Z https://community.hpe.com/t5/server-management-systems/quot-initial-proliant-support-pack-install-quot-error/m-p/3569224#M12660 I have the same problem - did you solve this problem? Thu, 03 Nov 2005 09:01:22 GMT https://community.hpe.com/t5/server-management-systems/quot-initial-proliant-support-pack-install-quot-error/m-p/3569224#M12660 Jonas Back_2 2005-11-03T09:01:22Z