topic Re: Support Pack 7.30 causing issues in Server Management - Systems Insight Manager

Support Pack 7.30 causing issues

Erica Barnett — Thu, 30 Jun 2005 19:09:48 GMT

After applying the new support pack, the reference to machine type disappears. In the installed software, only the agents are listed.
The servers show up as "unknown" on the central management console

Re: Support Pack 7.30 causing issues

Rob Buxton — Thu, 30 Jun 2005 21:31:17 GMT

My guess is that you did not configure the agents before deployment.
Elements such as Trust may now be invalid.

I've had no similar problems with 7.30A here.
7.20 was a source of problems for us.

Re: Support Pack 7.30 causing issues

Erica Barnett — Fri, 01 Jul 2005 10:38:22 GMT

The agents were configured with trust information before deploying. The security feature is one of the elements still available and I can confirm that the certificate settings are still valid.

Re: Support Pack 7.30 causing issues

Rob Buxton — Sun, 03 Jul 2005 17:45:30 GMT

For them to be Unknown it would indicate the SNMP Settings are no longer valid.

Someone else has reported that the Pack deployment was upsetting the SNMP Settings.

Check that the CMS Host has SNMP Access via the correct community strings.