https://community.hpe.com/t5/server-management-systems/failed-deployment-initial-support-pack-install/m-p/3596902#M13470 I am trying to set up HP Insight Manager for the first time. Trying to deploy the Initial ProLiant Support Pack to a managed system. The deployment task runs but fails. I'm getting:<BR /><BR />EXCEPTION CLASS: com.hp.mx.exceptions.MxFailedAuthenticationException<BR />EXCEPTION: Authentication failed<BR /><BR />Any help greatly appreciated. Thu, 04 Aug 2005 15:30:13 GMT Dan Perkins 2005-08-04T15:30:13Z https://community.hpe.com/t5/server-management-systems/failed-deployment-initial-support-pack-install/m-p/3596902#M13470 I am trying to set up HP Insight Manager for the first time. Trying to deploy the Initial ProLiant Support Pack to a managed system. The deployment task runs but fails. I'm getting:<BR /><BR />EXCEPTION CLASS: com.hp.mx.exceptions.MxFailedAuthenticationException<BR />EXCEPTION: Authentication failed<BR /><BR />Any help greatly appreciated. Thu, 04 Aug 2005 15:30:13 GMT https://community.hpe.com/t5/server-management-systems/failed-deployment-initial-support-pack-install/m-p/3596902#M13470 Dan Perkins 2005-08-04T15:30:13Z https://community.hpe.com/t5/server-management-systems/failed-deployment-initial-support-pack-install/m-p/3596903#M13471 Hi Dan<BR /><BR />I had this problem with 4.1. I upgraded to 4.2 and did te initial instal with SSH worked ok.<BR /><BR />The other problem could be reverse lookup/DNS. can you resolve the hostname when you try a reverse lookup? Mon, 22 Aug 2005 06:20:59 GMT https://community.hpe.com/t5/server-management-systems/failed-deployment-initial-support-pack-install/m-p/3596903#M13471 Harry Galanos 2005-08-22T06:20:59Z