topic No Data Available in Server Management - Systems Insight Manager

No Data Available

Jason Hindson — Thu, 01 Sep 2005 08:45:42 GMT

I am running HP SIM 5.0 connected to a remote SQL 2000 db. I recently upgraded from 4.2 SP2 and things appeared to be working correctly for a while.

When I log in now, however, I receive the message No Data Available in the Systems and Events frame along the left side of the window. I can't view any events or view any of the data. I did look at the SQL database briefly and say data in the devices table, so I believe the data is still there, just not accessible via SIM. Any thoughts or suggestions?

Thanks.

Jason

Re: No Data Available

Aravindh Rajaram — Thu, 01 Sep 2005 08:52:30 GMT

Check if the authorizations are staying intact after the upgrade. If not, please apply the appropriate authorizations to the users and then login to SIM.

Re: No Data Available

Erwin van Londen — Mon, 05 Sep 2005 07:13:01 GMT

Allthough this might be not the ultimate solution this one worked for me.
This is a bit of a destructive method because it clears most entry's in your database.

The command "mxinitconfig -r" clears your database and the command "mxinitconfig -a" rebuilds your database. After I've run these commands and reconfiguring some entry's (discovery, users etc.) I've ran a discovery and voila I can run the reports with the correct data.

What I didn't try is to skip the mxinitconfig -a first. This might rebuild you database with the correct entry's without removing the current data.

Hope to be of some help.

Grtx,
Erwin van Londen

Re: No Data Available

Guido Koetter — Mon, 05 Sep 2005 07:41:34 GMT

Hello Erwin,

after running mxinitconfig -a the system came back without any errors.

Thanks

Guido

Re: No Data Available

Erwin van Londen — Mon, 05 Sep 2005 23:14:32 GMT

Something to remember... :-)