topic Error in Custom Command after installing SIM 5.0 for Windows in Server Management - Systems Insight Manager

Error in Custom Command after installing SIM 5.0 for Windows

Lars Pedersen_2 — Sun, 04 Sep 2005 13:08:14 GMT

Hi.

Whenever I try to use the Custom Command in SIM 50, i get the following error msg:

"The runnable task did not successfully build its environmental variable list. String index out of range: -1"

I use it with my GSM modem to send SMS, but I have also tried to make a simple command like running notepad.exe.

Thx
Lars P
IT-C - Vejle County Hospital
Denmark

Re: Error in Custom Command after installing SIM 5.0 for Windows

Wagenmann Stefan — Tue, 13 Sep 2005 08:06:25 GMT

Hi,

i have exactly the same behaviour.
Did you solve the problem?

Best Regards,
Stefan Wagenmann
BurdaDigitalSystems
Germany

Re: Error in Custom Command after installing SIM 5.0 for Windows

jesper lund — Mon, 26 Sep 2005 06:47:29 GMT

Hi,

It's your regional settings in Windows 2003 that causes this.
My tests so far:
During install of Windows 2003 you change your regional settings to Danish, then install HP SIM. Now your Custom Commands do not work.
Install Windows 2003 with default U.S. settings, install HP SIM, change Rgional settings to Danish, and HP SIM continues to work.

When the damage allready has happend:
Deinstall HP SIM, change regional settings to U.S., reboot, re-install HP SIM, Change Regional settings to Danish.
This is a workaround, the actual problem has not been found yet.

Best Regards
Jesper Lund
HP Services
Denmark

Re: Error in Custom Command after installing SIM 5.0 for Windows

jesper lund — Mon, 26 Sep 2005 08:16:07 GMT

And now the EASY fix:
Edit globalsettings.props and change
CMSLocale=da_DK to
CMSLocale=en_US

and restart the HP SIM service.

Regards
Jesper