topic Re: Help SIM/SMTP/TRAPS/Power and Rack in Server Management - Systems Insight Manager

Help SIM/SMTP/TRAPS/Power and Rack

Stephen Walker_1 — Thu, 22 Sep 2005 09:21:48 GMT

Clueless. How do I get HP Rack and Power to send traps to SIM

On server running Rack and Power the following are set:

SNMP service (Traps)
Community name used on SIM machine set and SIM machine set in Trap destinations.

SNMP service (security)
Accept SNMP from the SIM machine

SNMP Trap service running.

Inside Rack and Power application
Setting/SNMP Traps - SIM machine name and IP listed

ON Server running SIM:

SNMP (Security)
Accept SNMP packets, Rack and Power server (IP added).

Inside SIM set up Automatic Event handling task with the following:

'Select systems where WEB AGENT is HP RACK and Power'

I am sending test traps from Rack and Power server application and SIM machine doesnt seem to be recieving it or Ive set up the wrong type of event. Some pointers would be good.

Thanks,
Steve

Re: Help SIM/SMTP/TRAPS/Power and Rack

Stephen Walker_1 — Thu, 22 Sep 2005 10:13:27 GMT

Just to add. Iff I send a test trap from Control Panel\HP Management agents on server which is hosting Rack and Power App then SIM recieves it and forwards it on to me.

Re: Help SIM/SMTP/TRAPS/Power and Rack

Pat Wilson_1 — Thu, 22 Sep 2005 10:19:03 GMT

Do you have either 'localhost' or '127.0.0.1' included in the "Trap Destinations" and "Accept SNMP Packets from these hosts"?

Re: Help SIM/SMTP/TRAPS/Power and Rack

jim goodman — Thu, 22 Sep 2005 15:52:31 GMT

Just curious have you read the Whitepaper on the subject? I attached it incase you haven't seen it.

- Jim

Re: Help SIM/SMTP/TRAPS/Power and Rack

Stephen Walker_1 — Mon, 26 Sep 2005 04:57:19 GMT

Pat. Localhost/127 is set.

Jim, thanks for that. Ive covered all the points raised in that manual by gleaning it out from other sources. It would have been very helpful in the beginning and would have saved me a little time but thanks anyway.

So the situation is that I can get the machine hosting HP RPM to send traps to the machine hosting SIM and for SIM to see them. This is when the test traps are sent using 'Control Panel/HP Management agents'. I cannot get the SIM machine to see SNMP traps when sent from within HP PRM console.

Any ideas?

Re: Help SIM/SMTP/TRAPS/Power and Rack

Stephen Walker_1 — Mon, 26 Sep 2005 05:42:40 GMT

Just gone through the same procedures on another server and it appears to work. For some reason then HP RPM stuff appears to be a little flakey on one server.

Thanks for taking the time to consider my problems.