https://community.hpe.com/t5/server-management-systems/remote-users-cannot-connect-to-new-sim5-installation/m-p/3640279#M15240 Oh dear, i'm losing the plot...I know thats SIM runs over SSL, I just sent the wrong link to some of the users and didn't notice..DOH! That explains the ...thanks for the fast reply! Now to find out if the apache error is also down to me being a fool... Tue, 04 Oct 2005 02:01:41 GMT Rod Edwards_2 2005-10-04T02:01:41Z https://community.hpe.com/t5/server-management-systems/remote-users-cannot-connect-to-new-sim5-installation/m-p/3640277#M15238 Hi, we have a fresh install of SIM5 on Win2K server SP4 and all relevant users on the local site can connect fine using Ie6. However, remote site users (no firewalls in between though)cannot connect at all (Still IE6), but they could connect fine to the same server when it was running SIM 4.2. Some users just receive a blank screen apart from ' ' in the top corner, whilst others browser hangs for a few mins, then get an apache 404 when it tries to redirect them to \ui\jsp.<BR /><BR />Can anyone help with this one? Mon, 03 Oct 2005 06:23:42 GMT https://community.hpe.com/t5/server-management-systems/remote-users-cannot-connect-to-new-sim5-installation/m-p/3640277#M15238 Rod Edwards_2 2005-10-03T06:23:42Z https://community.hpe.com/t5/server-management-systems/remote-users-cannot-connect-to-new-sim5-installation/m-p/3640278#M15239 You get ' ' whenever you browse to "http://<SIM>:50000". SIM resonds over SSL.You should actually browse to "https://<SIM>:50000". Once you do this change you should be able to browse to SIM without any problems.</SIM></SIM> Tue, 04 Oct 2005 01:41:50 GMT https://community.hpe.com/t5/server-management-systems/remote-users-cannot-connect-to-new-sim5-installation/m-p/3640278#M15239 Aravindh Rajaram 2005-10-04T01:41:50Z https://community.hpe.com/t5/server-management-systems/remote-users-cannot-connect-to-new-sim5-installation/m-p/3640279#M15240 Oh dear, i'm losing the plot...I know thats SIM runs over SSL, I just sent the wrong link to some of the users and didn't notice..DOH! That explains the ...thanks for the fast reply! Now to find out if the apache error is also down to me being a fool... Tue, 04 Oct 2005 02:01:41 GMT https://community.hpe.com/t5/server-management-systems/remote-users-cannot-connect-to-new-sim5-installation/m-p/3640279#M15240 Rod Edwards_2 2005-10-04T02:01:41Z https://community.hpe.com/t5/server-management-systems/remote-users-cannot-connect-to-new-sim5-installation/m-p/3640280#M15241 How many systems do you manage using SIM? Whats the h/w on which you run SIM? Is there is any particular page that fails to load and then you get the exception? Tue, 04 Oct 2005 02:37:06 GMT https://community.hpe.com/t5/server-management-systems/remote-users-cannot-connect-to-new-sim5-installation/m-p/3640280#M15241 Aravindh Rajaram 2005-10-04T02:37:06Z https://community.hpe.com/t5/server-management-systems/remote-users-cannot-connect-to-new-sim5-installation/m-p/3640281#M15242 In total, around 600 servers...SIM runs on a DL380 G3 2xXeon 2800, 2GB RAM. Its working perfectly for those of us who can access it. Just some of the clients get the logon page, enter logon credentials...it then hangs for a few minutes, then the page redirected to is https://(SIM):50000/ui/jsp <BR /><BR />HTTP Status 404 - /ui/jsp/<BR />--------------------------------------------------------------------------------<BR />type Status report<BR />message /ui/jsp/<BR />description The requested resource (/ui/jsp/) is not available.<BR />--------------------------------------------------------------------------------<BR />Apache Tomcat/5.0.30<BR /><BR />The 404 would make sense as I don't think that this exists..I just can't find out why certain clients get redirected here. Tue, 04 Oct 2005 04:24:39 GMT https://community.hpe.com/t5/server-management-systems/remote-users-cannot-connect-to-new-sim5-installation/m-p/3640281#M15242 Rod Edwards_2 2005-10-04T04:24:39Z