topic Re: Blade Power Enclosure in SIM 5.0 and other Identification Issues in Server Management - Systems Insight Manager

Blade Power Enclosure in SIM 5.0 and other Identification Issues

RobSmith — Tue, 11 Oct 2005 13:53:09 GMT

Hi everyone, thanks again for any help you can give.

Have several Blade power supply enclosures that are showing up in SIM, but they show each of the power slots as being empty. The Chassis enclosures have been updated to the latest firmware, and the ilo's are all running ver 1.82, and I have run discovery on all the Servers and their ilo processors.

Anyone else run into this?

ALso, I have a few entries that just will not seem to associate themselves with each other, for example, an ilo will not associate with its server.

Re: Blade Power Enclosure in SIM 5.0 and other Identification Issues

RobSmith — Tue, 01 Nov 2005 13:28:34 GMT

Still looking.
The HP tech on the phone advised me to basically power down everything and restart, which I did, and to no avail.

Anyone else experience this issue?

Re: Blade Power Enclosure in SIM 5.0 and other Identification Issues

Ferry Steenvoorde — Wed, 02 Nov 2005 04:26:47 GMT

Same configuration, same issue.

Though for some reason, one out of 10 Power Enclosures shows up in HPSIM with the correct amount of power modules in the bays (see attachment). The general status of the Power Enclosure is still "Unknown", just like the other nine Power Enclosures that are shown in HPSIM.
All of the BL20p-enclosures on all five racks show up correctly, with all available information, both in HPSIM and on the local ILO-boards.
All 10 Power Enclosures do show up correctly in the Rack View on the ILO-boards.

Now what's the difference? Until now, the only thing I see is that the single Enclosure that shows the power modules has:
-Power Redundancy Load Share Cable Not Present
-Load Balance Wire Not Present

On all the other nine Power Enclosures, the "Load Balance Wire" IS present and I do not get the "Power Reduncancy" line in the enclosure status.

Maybe the MIB that is used to detect the Power Enclosure status is not correct, or the "HP Proliant Rack Infrastructure Interface Service" needs an update (running Support Pack 7.40 now).

Re: Blade Power Enclosure in SIM 5.0 and other Identification Issues

Mark de Manbey_1 — Wed, 16 Nov 2005 04:14:02 GMT

I'm getting this problem too.

Also, when I try to do a data collection on, for example, one of the enclosures, I get "Data collection was skipped for this system because the system is suspended or inaccessible."

Still no ideas?

Re: Blade Power Enclosure in SIM 5.0 and other Identification Issues

Joel Rubenstein — Wed, 16 Nov 2005 08:36:50 GMT

This is a known issue and is currently being investigated by HP.

Re: Blade Power Enclosure in SIM 5.0 and other Identification Issues

Mark de Manbey_1 — Wed, 16 Nov 2005 08:38:51 GMT

Really? Do you have any more informaion? Patch release dates etc...

Re: Blade Power Enclosure in SIM 5.0 and other Identification Issues

RobSmith — Wed, 16 Nov 2005 11:09:14 GMT

yeah, was nice of them to tell me, as my issue should still be open.

:)
Thanks for your comments all. Looking forward to the fix.

Re: Blade Power Enclosure in SIM 5.0 and other Identification Issues

James Kennedy_4 — Thu, 17 Nov 2005 09:22:02 GMT

I had this in my environement. I upgraded the enclosure firmware to version 2.20 and then a few days later everything showed up properly again.

Re: Blade Power Enclosure in SIM 5.0 and other Identification Issues

Phong Thai_2 — Wed, 07 Dec 2005 13:51:46 GMT

I'm having the same problem. My blade enclosures are full with blades, but SIM 5.0 does not show the enclosures as being full with blades.

Has anyone heard from HP whether there's a fix for this issue?

Re: Blade Power Enclosure in SIM 5.0 and other Identification Issues

Ben Stuart — Wed, 28 Dec 2005 11:26:46 GMT

I am seeing the same here.

I have read that becuase the power enclosures don't have NIC's, they will always show a question mark, but I atleast want SIM to recognize what power supplies are where and what blades are where.

Re: Blade Power Enclosure in SIM 5.0 and other Identification Issues

RobSmith — Wed, 08 Feb 2006 15:32:03 GMT

Looks like SP3 seems to have helped, but not corrected the issue.
Power supplies are now ID'ing correctly, but still showing a ? for the enclosure itself.