https://community.hpe.com/t5/server-management-systems/blank-quot-product-name-quot/m-p/3648956#M15581 Finding more commonly the BIOS comes up with a blank field for the product name. Has anyone else come accross this issue? Plz contact back ASAP. Thanks! Thu, 13 Oct 2005 11:30:52 GMT John_1097 2005-10-13T11:30:52Z https://community.hpe.com/t5/server-management-systems/blank-quot-product-name-quot/m-p/3648956#M15581 Finding more commonly the BIOS comes up with a blank field for the product name. Has anyone else come accross this issue? Plz contact back ASAP. Thanks! Thu, 13 Oct 2005 11:30:52 GMT https://community.hpe.com/t5/server-management-systems/blank-quot-product-name-quot/m-p/3648956#M15581 John_1097 2005-10-13T11:30:52Z https://community.hpe.com/t5/server-management-systems/blank-quot-product-name-quot/m-p/3648957#M15582 If you're talking about the Product name as listed in HPSIM then check what the System Type is.<BR />If it is Unknown or Unmanaged then you have an SNMP Problem.<BR />You'll need to get the community names and access right.<BR />You don't provide any details of OS, Server type, HPSIM version etc. so it's a bit difficult to guess. Thu, 13 Oct 2005 16:27:50 GMT https://community.hpe.com/t5/server-management-systems/blank-quot-product-name-quot/m-p/3648957#M15582 Rob Buxton 2005-10-13T16:27:50Z