topic Re: Setting Disk Thresholds in Server Management - Systems Insight Manager

Setting Disk Thresholds

Nancy Kafer — Thu, 27 Oct 2005 08:31:40 GMT

I have a Windows 2000 server that (Proliant DL380 G3) I need to set disk thresholds on. When I open the System Management Homepage for the server and select "Logical disks" it tells me that I need to enable logical disk performance by running the Diskperf -Y command and rebooting the server. I have done this and I still get the message.

I am running HP SIM 4.1 SP1.

What do I need to do to be able to view logical disks on this server so I can set thresholds?

Thanks for any help.

Nancy

Re: Setting Disk Thresholds

David Claypool — Thu, 27 Oct 2005 09:24:43 GMT

Verify that the device has a Read/Write or Read/Create community string defined. This can be a separate and unused string that never transmits across the wire but enables intra-agent communication.

Re: Setting Disk Thresholds

Nancy Kafer — Thu, 27 Oct 2005 09:39:44 GMT

I verified the settings in the SNMP Service on my server that I'm trying to set the thresholds on...it shows both a read only and read/write community string going to my SIM host.

Re: Setting Disk Thresholds

deceit — Thu, 27 Oct 2005 17:55:25 GMT

Nancy,

Configure the Public snmp string to "READ" and the private one to "READ CREATE" in the servers SNMP settings.

I am not sure if this will fix your issue, but this is what it says to do in the manual.

Regards.

Re: Setting Disk Thresholds

Nancy Kafer — Fri, 28 Oct 2005 08:54:35 GMT

Thanks I'll try that and see what happens. I'll repost with my results.

Re: Setting Disk Thresholds

Nancy Kafer — Mon, 31 Oct 2005 09:21:54 GMT

I tried changing the SNMP private string to "READ CREATE", ran the DISKPERF -Y command and rebooted my server and I'm still getting the same message and can't set my disk thresholds.

Re: Setting Disk Thresholds

Scott Sievers — Tue, 01 Nov 2005 15:19:51 GMT

To set disks thresholds do not click on "Logical Disks" in the perfromance category. You need to click on "File System Space Used" in the storage category.

Re: Setting Disk Thresholds

Nancy Kafer — Tue, 01 Nov 2005 16:21:21 GMT

I tried setting the thresholds from the "File System Space Used" tab but the handles are grayed out and there is a message:

Setting thresholds: Thresholds cannot be set due to access limitations.

I have logged into the system management homepage for this server using the administrator account.

Re: Setting Disk Thresholds

Scott Sievers — Tue, 01 Nov 2005 16:40:43 GMT

Let's troubleshoot something here. In order to change the thresholds you need to log in as an Administrator or a Operator. Basically anything but a User or Anonymous. Any time I log in with User access I get that exact same error. Set up a Operator account and try logging in with that.

What version of SMH are you using?
It should say something like
HTTP Server v5.7.0
or
HP System Management Homepage v2.0.2.106
in the bottom left

Re: Setting Disk Thresholds

Nancy Kafer — Tue, 01 Nov 2005 16:45:20 GMT

I get the same thing if I log in as Operator or Administrator. The HTTP Server version is 5.94.0

Re: Setting Disk Thresholds

Scott Sievers — Tue, 01 Nov 2005 17:05:28 GMT

Do you get the same error when trying to adjust the CPU thresholds or the page file settings?

I guess its possible that the password and accounts file is corrupted. You could uninstall SMH and the IM agents and then reinstall or just swap out the password file.

Here's how:
On the problem server rename this file
C:\Compaq\wbem\CPQHMMD.ACL to CPQHMD.xxx
Now copy that file from a server that's working normal and paste it onto the problem server.

Re: Setting Disk Thresholds

Rob Buxton — Tue, 01 Nov 2005 21:53:14 GMT

You need an SNMP Community name that allows Read/Write to be set up.
The same name needs to be configured in HPSIM and on the Server.

Re: Setting Disk Thresholds

Nancy Kafer — Wed, 02 Nov 2005 16:08:06 GMT

I've got a Read community string and a Read/Create community string. One thing that I noticed though is that on my Windows 2003 Server servers I can set the thresholds but on my Windows 2000 Servers I can not. I noticed that the versions of the HTTP server are as follows:

Windows 2003 Server: 5.91
Windows 2000 Server: 5.94

Looks like there could be something in the newer version of the HTTP server software?

Re: Setting Disk Thresholds

Rob Buxton — Wed, 02 Nov 2005 17:59:38 GMT

I've not seen a difference there, we still run NT4 on a couple of servers and you can set the thresholds on those. So the Web Version shouldn't be an issue.

Are the Trusts set up and working okay?

What is the version of the Agents that you're having problems with?

Re: Setting Disk Thresholds

Nancy Kafer — Thu, 03 Nov 2005 09:13:10 GMT

The trusts appear to be working fine because when I look at my servers there are none with software version issues.

Both servers are running Insight Management Agent 7.10.

Re: Setting Disk Thresholds

Rich Purvis — Thu, 03 Nov 2005 10:02:12 GMT

Hey Nancy,
You may have already checked this - sorry if it is redundant information - but do you have "SNMP Sets" set to ENABLE? You can check in the System Management Homepage through these tabs/links:

settings -> snmp webagent ->snmp & agent settings

-Rich

Re: Setting Disk Thresholds

Nancy Kafer — Thu, 03 Nov 2005 10:49:41 GMT

Enabling SNMP sets fixed my problem. Thanks so much.