topic Re: Automatic Event Handling - Clear Event in Server Management - Systems Insight Manager

Automatic Event Handling - Clear Event

Mike Ng — Mon, 14 Nov 2005 22:49:59 GMT

I am using HPSIM 4.2 SP2 on WIN2K SP4. When creating Automatic Event Handling, at Step 4 of 6, what does “Clear Event” mean ?
If I checked it, does it means this particular event will be cleared and email alert will NOT be sent ?

Re: Automatic Event Handling - Clear Event

Aravindh Rajaram — Tue, 15 Nov 2005 02:06:45 GMT

Yes. You are right. The cleared events typically means that the event is given attention to. Cleared events will not take part in the Banner alarm too!

Re: Automatic Event Handling - Clear Event

Mike Ng — Tue, 15 Nov 2005 02:53:57 GMT

Thanks, Amicsys.

I had it checked (clear event) but I still receive the email alert.

Is the any documentation you can refer to me. Thanks.

Re: Automatic Event Handling - Clear Event

Aravindh Rajaram — Tue, 15 Nov 2005 06:37:02 GMT

I think it depends as to which one out of the email and clear events task gets activated first.

Maybe, you'll have to modify the event criteria such that the task doenot process those events meeting the criteria.