topic SIM5 Authorization Failures in Server Management - Systems Insight Manager

SIM5 Authorization Failures

Adam Savage — Tue, 15 Nov 2005 11:58:53 GMT

Hello - I'm trying to do a Status Polling on the Hardware and Software of all the servers in SIM5 and i'm recieving the error "You do not have authorization for this tool and/or one or more of the target systems.."

I've recently upgraded to version 5 from 4.2 sp2 - This used to work perfectly on version 4.2 and ever since i updated it gives me this.. I've checked the security settings for the user i'm using - who in which is a domain admin and apart of every servers Admin group i'm trying to touch.. Could someone please shed some insight on this?

Thanks.

-Adam Savage

Re: SIM5 Authorization Failures

Rob Buxton — Thu, 17 Nov 2005 03:27:00 GMT

HPSIM has its own internal controls, nothing to do with domain accounts.

Check under the Options -> Security -> Users and Authorizations tab and then check that the account is Authorized for all CMS Systems for all tools.

Re: SIM5 Authorization Failures

Adam Savage — Thu, 17 Nov 2005 08:41:28 GMT

Hi Rob - Thanks for the reply - I checked under "All Authorizations" and found all the accounts that i had added to HPSIM - The account i'm using says under Toolbox "All Tools - then under systems it has 2 items "CMS" and "All Managed Systems"..
Still getting the same message :(