topic Re: HP Systems Insight Manager VPM Issue/Error in Server Management - Systems Insight Manager

HP Systems Insight Manager VPM Issue/Error

ACHCHGUY — Tue, 15 Nov 2005 22:05:48 GMT

I am getting this error and don't understand how or why its generated and how to fix it.

Event Name: VPM Generic Internal Error
Event originator: chchmg01
Event Severity: Critical
Event received: 16-Nov-2005, 15:36:30
Event description: An internal error has been detected in VPM

Deployed Host Name: chchmg01
Summary: VPM Generic Internal Error
Explanation: Unable to connnect to VPM scanner: "org.apache.axis.AxisFault: Unknown vendor advisory: MS03-020"

Cheers
Steve

Re: HP Systems Insight Manager VPM Issue/Error

Bernardo Tagariello — Thu, 17 Nov 2005 09:39:27 GMT

Could you describe how and on what platform the software was installed upon:

a)OS and Patch level
b)HP SIM Version and SP level (were you upgraded)
c)VPM Version (From an upgrade)
d)any other security/patch/update related software
e)Version of IIS, and apps. using IIS.
f)SSL usage or not?

Do you have any idea what VPM operation was requested when this event started to happen?

Have you done a Patch Acquisition recently (when was your last patch acquistion?)

Do you see any Windows NT Event Log messages pertaining to VPM or STATScanner WSI moduls?

Has IIS been restarted recently?

Any security settings been updated recently?

tag

Re: HP Systems Insight Manager VPM Issue/Error

ACHCHGUY — Thu, 17 Nov 2005 14:49:06 GMT

The server is windows 2003 sp1 and IIS is that version.

SIM is version 5.00 and vpm is 1.10, it was upgraded from the version 4.x .

All the components are on the same server.
I have tried a manula patch and we also have a schduled patch acquistion , but the number ms05-043 seems to be th last patch in the database.
No event log errors that I have noticed.(but I will have acloser loo at that today and post again if any appear).
No updates to IIS or security changes.

Re: HP Systems Insight Manager VPM Issue/Error

Jennifer_74 — Thu, 17 Nov 2005 14:51:09 GMT

VPM 1.11 is required for use with HP SIM 5.0 or greater. Download VPM 1.11 and run the installer to upgrade VPM.

http://h18013.www1.hp.com/products/servers/proliantessentials/valuepack/vpmp/downloads.html