https://community.hpe.com/t5/server-management-systems/sim-question/m-p/3703594#M17423 Kevin,<BR /><BR />Do you have Windows XP on the ML370 G2? If so then there is not anything I can suggest.<BR /><BR />If you have server 2000/2003 then don't use the Smartstart CD.<BR /><BR />Download the latest Proliant Support Pack (7.4B) from the drivers page of your server on the HP website and run that instead. <BR /><BR /> Fri, 06 Jan 2006 09:52:09 GMT Adrian Clint_1 2006-01-06T09:52:09Z https://community.hpe.com/t5/server-management-systems/sim-question/m-p/3703592#M17421 I installed SIM5.0 in my customer,but I have 2 question,<BR />1.ML370 G2 Server type in SIM is show "unknow",but BL20P G2 is correct.<BR />2.Can I install managent agent for Windows XP(BL20P G2),but I checked website the agent is not support XP.May I use smartstart7.4 autorun to install agent.<BR /><BR /><BR /> Thu, 05 Jan 2006 11:10:28 GMT https://community.hpe.com/t5/server-management-systems/sim-question/m-p/3703592#M17421 Kevin_peng 2006-01-05T11:10:28Z https://community.hpe.com/t5/server-management-systems/sim-question/m-p/3703593#M17422 It is showing unknown because you dont have HP agents installed or running in your ML370 G2 machine. You can install HP agents for servers from Smart start.<BR /> Fri, 06 Jan 2006 06:23:56 GMT https://community.hpe.com/t5/server-management-systems/sim-question/m-p/3703593#M17422 sandu_1 2006-01-06T06:23:56Z https://community.hpe.com/t5/server-management-systems/sim-question/m-p/3703594#M17423 Kevin,<BR /><BR />Do you have Windows XP on the ML370 G2? If so then there is not anything I can suggest.<BR /><BR />If you have server 2000/2003 then don't use the Smartstart CD.<BR /><BR />Download the latest Proliant Support Pack (7.4B) from the drivers page of your server on the HP website and run that instead. <BR /><BR /> Fri, 06 Jan 2006 09:52:09 GMT https://community.hpe.com/t5/server-management-systems/sim-question/m-p/3703594#M17423 Adrian Clint_1 2006-01-06T09:52:09Z