https://community.hpe.com/t5/server-management-systems/server-has-no-serial-number/m-p/3704522#M17469 I was lookin through our servers today and ran across 2 that we were Performance logging, that now have a red x for status. After clicking on it it brought me to the unknown performance page. You can start PMP or license a sever. I looked at the license and these 2 servers were now showing nothing under the model field, and "server does not have a serial number", for the license status.<BR /><BR />These servers have been showing up fine since I did the SIM upgrade. We have not changed any hardware on the servers either!!<BR /><BR />Any ideas??? Fri, 06 Jan 2006 17:03:12 GMT nathan_78 2006-01-06T17:03:12Z https://community.hpe.com/t5/server-management-systems/server-has-no-serial-number/m-p/3704522#M17469 I was lookin through our servers today and ran across 2 that we were Performance logging, that now have a red x for status. After clicking on it it brought me to the unknown performance page. You can start PMP or license a sever. I looked at the license and these 2 servers were now showing nothing under the model field, and "server does not have a serial number", for the license status.<BR /><BR />These servers have been showing up fine since I did the SIM upgrade. We have not changed any hardware on the servers either!!<BR /><BR />Any ideas??? Fri, 06 Jan 2006 17:03:12 GMT https://community.hpe.com/t5/server-management-systems/server-has-no-serial-number/m-p/3704522#M17469 nathan_78 2006-01-06T17:03:12Z https://community.hpe.com/t5/server-management-systems/server-has-no-serial-number/m-p/3704523#M17470 What do you see if you go to the SMH of the Server?<BR />Can you see the Serial Number there?<BR /><BR />I've found PMP is very sensitive to SNMP, any changes there?<BR />Recheck the Global Protocol settings, I've seen some instances where these get reset back to defaults ( we don't use the default community names here). Sun, 08 Jan 2006 17:01:29 GMT https://community.hpe.com/t5/server-management-systems/server-has-no-serial-number/m-p/3704523#M17470 Rob Buxton 2006-01-08T17:01:29Z