topic Re: HP Systems Insight Manager in Server Management - Systems Insight Manager

HP Systems Insight Manager

Ben Leaver — Thu, 09 Feb 2006 11:58:09 GMT

I have a problem with latest version of HP Systems Insight Manager. When it starts I get the message
"Checking HTTP server status"

The Timer increases and nothing happens.

The following is logged in the app log:

com.hp.mx.database.DbVerificationException: Error loading database verification handler 'com.hp.mx.database.MsSqlVerificationHandler'
com.hp.mx.database.DbVerificationException: Error accessing database

Any ideas please ?
It was working fine last week.

Chrs
Ben.

Re: HP Systems Insight Manager

Scott_278 — Thu, 09 Feb 2006 13:09:06 GMT

Did you change the password for the account context under which the SIM service runs?

Re: HP Systems Insight Manager

Scott_278 — Thu, 09 Feb 2006 13:35:15 GMT

meaning is that when it broke? Sorry...

Re: HP Systems Insight Manager

Ben Leaver — Fri, 10 Feb 2006 06:09:40 GMT

Yes I have changed the password - how do I resolve this ?

Thks

Re: HP Systems Insight Manager

Scott_278 — Fri, 10 Feb 2006 08:56:46 GMT

mxpassword -a -x MxDBUserPassword=

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=967239

Re: HP Systems Insight Manager

Ben Leaver — Mon, 13 Feb 2006 04:37:06 GMT

I have checked your resolution to my question using the follwoing ref: http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=967239

I dont understand how to use this command.
Do I type:

mxpassword -r -x MxDBUserPassword
then type:
mxpassword -a -x MxDBUserPassword=

as when I do this it doesnt seem to do anything ?

Thanks
Ben

Re: HP Systems Insight Manager

Scott_278 — Mon, 13 Feb 2006 11:18:14 GMT

Here's the man page for the mxpassword command:
http://h18013.www1.hp.com/products/servers/management/hpsim/info-library5/mxpassword.1m.html

I had this problem a while ago, and I just ran "mxpassword -a -x MxDBUserPassword=". I didn't use the -r switch. Then I just restarted the service, and that seemed to fix it.

Re: HP Systems Insight Manager

Ben Leaver — Tue, 14 Feb 2006 04:20:04 GMT

This is driving me bats now...!
I have used mxpassword -l to list the password and it is the same as the domain account used to start the service so I cant see what the problem is ...?

Only thing I can thing of is the DB that HP SIM uses is located on a seperate server - should this matter ?

Many thanks
Ben