https://community.hpe.com/t5/server-management-systems/sim-not-identiying-some-proliants/m-p/3729507#M18338 Does anybody have any idea why some of my HP Proliant DL380's are not being identified by HPSIM?<BR /><BR />They are all installed using Smart Start, all have Windows 2003 Server OS. I always add the systems manually, but only some of them are identified even though they have identical settings. They can ALL connect to the Version Control Repository that is installed on the same HPSIM server.<BR /><BR />Even after a manual identify then are classed as unknow.<BR /><BR />Many thanks<BR />AlanC Sat, 11 Feb 2006 05:33:46 GMT Alan Coleman_1 2006-02-11T05:33:46Z https://community.hpe.com/t5/server-management-systems/sim-not-identiying-some-proliants/m-p/3729507#M18338 Does anybody have any idea why some of my HP Proliant DL380's are not being identified by HPSIM?<BR /><BR />They are all installed using Smart Start, all have Windows 2003 Server OS. I always add the systems manually, but only some of them are identified even though they have identical settings. They can ALL connect to the Version Control Repository that is installed on the same HPSIM server.<BR /><BR />Even after a manual identify then are classed as unknow.<BR /><BR />Many thanks<BR />AlanC Sat, 11 Feb 2006 05:33:46 GMT https://community.hpe.com/t5/server-management-systems/sim-not-identiying-some-proliants/m-p/3729507#M18338 Alan Coleman_1 2006-02-11T05:33:46Z https://community.hpe.com/t5/server-management-systems/sim-not-identiying-some-proliants/m-p/3729508#M18339 Do they have insight agents installed successfully? SNMP configured on those sevrers? try and configure/repair agents... Sat, 11 Feb 2006 06:00:31 GMT https://community.hpe.com/t5/server-management-systems/sim-not-identiying-some-proliants/m-p/3729508#M18339 Albert Austin 2006-02-11T06:00:31Z https://community.hpe.com/t5/server-management-systems/sim-not-identiying-some-proliants/m-p/3729509#M18340 Yes, all work fine. management homepage shows fine. SNMP setup. Tried configure/repair, no difference.<BR /><BR />If I choose to replice setttings it reports "No, does not support the SMH protocol."<BR /><BR /> Mon, 13 Feb 2006 06:29:54 GMT https://community.hpe.com/t5/server-management-systems/sim-not-identiying-some-proliants/m-p/3729509#M18340 Alan Coleman_1 2006-02-13T06:29:54Z https://community.hpe.com/t5/server-management-systems/sim-not-identiying-some-proliants/m-p/3729510#M18341 Do the servers have multiple NICs or multiple IP addresses assigned to the same NIC?<BR /><BR />If so it's possible the SMH is not listening on the IP address that SIM discovered for the server.<BR /><BR />The latest version (2.1.3.132) of the SMH has a fix for this issue. Mon, 13 Feb 2006 11:33:10 GMT https://community.hpe.com/t5/server-management-systems/sim-not-identiying-some-proliants/m-p/3729510#M18341 Joel Rubenstein 2006-02-13T11:33:10Z https://community.hpe.com/t5/server-management-systems/sim-not-identiying-some-proliants/m-p/3729511#M18342 Ahh, could be getting somewhere here.<BR /><BR />Multiple nics, but teamed, 1 ip address only, BUT<BR />If i browse the one that works https://citrix3:2381 I can get the SMH, but if I try the other 2 servers they don't respond. I do have the latest SMH installed.<BR /><BR /> Mon, 13 Feb 2006 12:27:50 GMT https://community.hpe.com/t5/server-management-systems/sim-not-identiying-some-proliants/m-p/3729511#M18342 Alan Coleman_1 2006-02-13T12:27:50Z https://community.hpe.com/t5/server-management-systems/sim-not-identiying-some-proliants/m-p/3729512#M18343 To easily check what addresses the SMH is listening on you can use the free TcpView utility from <BR /><BR /><A href="http://www.sysinternals.com/Utilities/TcpView.html" target="_blank">http://www.sysinternals.com/Utilities/TcpView.html</A><BR /><BR />the SMH listens on ports 2031 and 2381 Mon, 13 Feb 2006 12:33:12 GMT https://community.hpe.com/t5/server-management-systems/sim-not-identiying-some-proliants/m-p/3729512#M18343 Joel Rubenstein 2006-02-13T12:33:12Z