topic Re: Version Control Agent in Server Management - Systems Insight Manager

Version Control Agent

brett mendenhall — Wed, 15 Feb 2006 12:10:59 GMT

When running this on a DL360 G4 server winth Windows 2003 I get this error

The Version Control Agent encountered an error while obtaining the software and firmware inventory

I have reinstalled everything. Made sure the SNMP service was configured properly.

Help

Re: Version Control Agent

Albert Austin — Wed, 15 Feb 2006 14:55:15 GMT

what error? access or wrong PSP version? Also have you configured successfully VC agent settings through System management page?

Re: Version Control Agent

Craig McK — Wed, 15 Feb 2006 15:50:06 GMT

The error "The Version Control Agent encountered an error while obtaining the software and firmware inventory."?

I get that on a W2k3 DL360 G4 Storage Server.

Still not sure what's causing it, it also shows as NULL for the product..

Re: Version Control Agent

Rich Purvis — Wed, 15 Feb 2006 15:58:04 GMT

The fact that you get that error and your system shows up as NULL would tend to point to some sort of SNMP misconfiguration.

The VCA actually gets the software and firmware inventory by making SNMP calls. The information is actually collected by the SNMP Foundation Agent.

-Rich

Re: Version Control Agent

Albert Austin — Wed, 15 Feb 2006 16:06:10 GMT

Check this link out:

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=944901

Re: Version Control Agent

brett mendenhall — Wed, 15 Feb 2006 16:14:00 GMT

Thanks for the suggestions. I figured out that the SNMP service had to be pointed to the local host. That fixed my problem