https://community.hpe.com/t5/server-management-systems/http-status-500/m-p/3772683#M19706 I am getting this error upon logging in to SIM 5.0 (Build C.05.00.00.00)on Windows Server 2003. Any suggestions?<BR />____________________________________<BR /><BR />Exception report<BR /><BR />message <BR /><BR />description The server encountered an internal error () that prevented it from fulfilling this request.<BR /><BR />exception <BR /><BR />javax.servlet.ServletException<BR /> org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:825)<BR /> org.apache.jasper.runtime.PageContextImpl.access$1100(PageContextImpl.java:64)<BR /> org.apache.jasper.runtime.PageContextImpl$12.run(PageContextImpl.java:745)<BR /> java.security.AccessController.doPrivileged(Native Method)<BR /> org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:743)<BR /> org.apache.jsp.mxportal.home.intro_jsp._jspService(intro_jsp.java:272)<BR /> org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)<BR /> javax.servlet.http.HttpServlet.service(HttpServlet.java:802)<BR /> org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:324)<BR /> org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:292)<BR /> org.apache.jasper.servlet.JspServlet.service(JspServlet.java:236)<BR /> javax.servlet.http.HttpServlet.service(HttpServlet.java:802)<BR /> sun.reflect.GeneratedMethodAccessor243.invoke(Unknown Source)<BR /> sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)<BR /> java.lang.reflect.Method.invoke(Unknown Source)<BR /> org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:243)<BR /> java.security.AccessController.doPrivileged(Native Method)<BR /> javax.security.auth.Subject.doAsPrivileged(Unknown Source)<BR /> org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:272)<BR /> org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:161)<BR /> java.security.AccessController.doPrivileged(Native Method)<BR /> org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75)<BR /> sun.reflect.GeneratedMethodAccessor245.invoke(Unknown Source)<BR /> sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)<BR /> java.lang.reflect.Method.invoke(Unknown Source)<BR /> org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:243)<BR /> java.security.AccessController.doPrivileged(Native Method)<BR /> javax.security.auth.Subject.doAsPrivileged(Unknown Source)<BR /> org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:272)<BR /> org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:217)<BR /><BR /><BR />root cause <BR /><BR />java.lang.AssertionError<BR /> com.hp.mx.core.authorizationmanager.MxNodeToToolBoxSetTableForUser.add(MxNodeToToolBoxSetTableForUser.java:107)<BR /> com.hp.mx.core.authorizationmanager.MxAuthInfoQueryEngine.updateHashtables(MxAuthInfoQueryEngine.java:538)<BR /> com.hp.mx.core.authorizationmanager.MxAuthInfoQueryEngine.listNodeNames(MxAuthInfoQueryEngine.java:132)<BR /> com.hp.mx.core.authorizationmanager.MxAuthorizationManager.listNodeNamesForUser(MxAuthorizationManager.java:1015)<BR /> com.hp.mx.core.controllers.MxAuthController.getNodeNamesForUser(MxAuthController.java:2302)<BR /> com.hp.mx.core.controllers.MxToolController.getToolsForNonPrivilegedUser(MxToolController.java:3594)<BR /> com.hp.mx.core.controllers.MxToolController.getAuthorizedToolsForUser(MxToolController.java:2851)<BR /> com.hp.mx.core.controllers.MxToolController.getToolsForSessionUser(MxToolController.java:1643)<BR /> com.hp.mx.core.client.MxToolClientLocalImpl.getToolsForSessionUser(MxToolClientLocalImpl.java:372)<BR /> com.hp.mx.portal.settings.HomePageBean.isUserAuthorizedForTool(HomePageBean.java:543)<BR /> org.apache.jsp.mxportal.home.intro_jsp._jspService(intro_jsp.java:186)<BR /> org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)<BR /> javax.servlet.http.HttpServlet.service(HttpServlet.java:802)<BR /> org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:324)<BR /> org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:292)<BR /> org.apache.jasper.servlet.JspServlet.service(JspServlet.java:236)<BR /> javax.servlet.http.HttpServlet.service(HttpServlet.java:802)<BR /> sun.reflect.GeneratedMethodAccessor243.invoke(Unknown Source)<BR /> sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)<BR /> java.lang.reflect.Method.invoke(Unknown Source)<BR /> org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:243)<BR /> java.security.AccessController.doPrivileged(Native Method)<BR /> javax.security.auth.Subject.doAsPrivileged(Unknown Source)<BR /> org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:272)<BR /> org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:161)<BR /> java.security.AccessController.doPrivileged(Native Method)<BR /> org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75)<BR /> sun.reflect.GeneratedMethodAccessor245.invoke(Unknown Source)<BR /> sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)<BR /> java.lang.reflect.Method.invoke(Unknown Source)<BR /> org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:243)<BR /> java.security.AccessController.doPrivileged(Native Method)<BR /> javax.security.auth.Subject.doAsPrivileged(Unknown Source)<BR /> org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:272)<BR /> org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:217)<BR /><BR /><BR />note The full stack trace of the root cause is available in the Apache Tomcat/5.0.30 logs.<BR /><BR />Thanks! Mon, 17 Apr 2006 12:59:34 GMT Rebecca Leonard 2006-04-17T12:59:34Z https://community.hpe.com/t5/server-management-systems/http-status-500/m-p/3772683#M19706 I am getting this error upon logging in to SIM 5.0 (Build C.05.00.00.00)on Windows Server 2003. Any suggestions?<BR />____________________________________<BR /><BR />Exception report<BR /><BR />message <BR /><BR />description The server encountered an internal error () that prevented it from fulfilling this request.<BR /><BR />exception <BR /><BR />javax.servlet.ServletException<BR /> org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:825)<BR /> org.apache.jasper.runtime.PageContextImpl.access$1100(PageContextImpl.java:64)<BR /> org.apache.jasper.runtime.PageContextImpl$12.run(PageContextImpl.java:745)<BR /> java.security.AccessController.doPrivileged(Native Method)<BR /> org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:743)<BR /> org.apache.jsp.mxportal.home.intro_jsp._jspService(intro_jsp.java:272)<BR /> org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)<BR /> javax.servlet.http.HttpServlet.service(HttpServlet.java:802)<BR /> org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:324)<BR /> org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:292)<BR /> org.apache.jasper.servlet.JspServlet.service(JspServlet.java:236)<BR /> javax.servlet.http.HttpServlet.service(HttpServlet.java:802)<BR /> sun.reflect.GeneratedMethodAccessor243.invoke(Unknown Source)<BR /> sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)<BR /> java.lang.reflect.Method.invoke(Unknown Source)<BR /> org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:243)<BR /> java.security.AccessController.doPrivileged(Native Method)<BR /> javax.security.auth.Subject.doAsPrivileged(Unknown Source)<BR /> org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:272)<BR /> org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:161)<BR /> java.security.AccessController.doPrivileged(Native Method)<BR /> org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75)<BR /> sun.reflect.GeneratedMethodAccessor245.invoke(Unknown Source)<BR /> sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)<BR /> java.lang.reflect.Method.invoke(Unknown Source)<BR /> org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:243)<BR /> java.security.AccessController.doPrivileged(Native Method)<BR /> javax.security.auth.Subject.doAsPrivileged(Unknown Source)<BR /> org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:272)<BR /> org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:217)<BR /><BR /><BR />root cause <BR /><BR />java.lang.AssertionError<BR /> com.hp.mx.core.authorizationmanager.MxNodeToToolBoxSetTableForUser.add(MxNodeToToolBoxSetTableForUser.java:107)<BR /> com.hp.mx.core.authorizationmanager.MxAuthInfoQueryEngine.updateHashtables(MxAuthInfoQueryEngine.java:538)<BR /> com.hp.mx.core.authorizationmanager.MxAuthInfoQueryEngine.listNodeNames(MxAuthInfoQueryEngine.java:132)<BR /> com.hp.mx.core.authorizationmanager.MxAuthorizationManager.listNodeNamesForUser(MxAuthorizationManager.java:1015)<BR /> com.hp.mx.core.controllers.MxAuthController.getNodeNamesForUser(MxAuthController.java:2302)<BR /> com.hp.mx.core.controllers.MxToolController.getToolsForNonPrivilegedUser(MxToolController.java:3594)<BR /> com.hp.mx.core.controllers.MxToolController.getAuthorizedToolsForUser(MxToolController.java:2851)<BR /> com.hp.mx.core.controllers.MxToolController.getToolsForSessionUser(MxToolController.java:1643)<BR /> com.hp.mx.core.client.MxToolClientLocalImpl.getToolsForSessionUser(MxToolClientLocalImpl.java:372)<BR /> com.hp.mx.portal.settings.HomePageBean.isUserAuthorizedForTool(HomePageBean.java:543)<BR /> org.apache.jsp.mxportal.home.intro_jsp._jspService(intro_jsp.java:186)<BR /> org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)<BR /> javax.servlet.http.HttpServlet.service(HttpServlet.java:802)<BR /> org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:324)<BR /> org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:292)<BR /> org.apache.jasper.servlet.JspServlet.service(JspServlet.java:236)<BR /> javax.servlet.http.HttpServlet.service(HttpServlet.java:802)<BR /> sun.reflect.GeneratedMethodAccessor243.invoke(Unknown Source)<BR /> sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)<BR /> java.lang.reflect.Method.invoke(Unknown Source)<BR /> org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:243)<BR /> java.security.AccessController.doPrivileged(Native Method)<BR /> javax.security.auth.Subject.doAsPrivileged(Unknown Source)<BR /> org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:272)<BR /> org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:161)<BR /> java.security.AccessController.doPrivileged(Native Method)<BR /> org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75)<BR /> sun.reflect.GeneratedMethodAccessor245.invoke(Unknown Source)<BR /> sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)<BR /> java.lang.reflect.Method.invoke(Unknown Source)<BR /> org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:243)<BR /> java.security.AccessController.doPrivileged(Native Method)<BR /> javax.security.auth.Subject.doAsPrivileged(Unknown Source)<BR /> org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:272)<BR /> org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:217)<BR /><BR /><BR />note The full stack trace of the root cause is available in the Apache Tomcat/5.0.30 logs.<BR /><BR />Thanks! Mon, 17 Apr 2006 12:59:34 GMT https://community.hpe.com/t5/server-management-systems/http-status-500/m-p/3772683#M19706 Rebecca Leonard 2006-04-17T12:59:34Z