https://community.hpe.com/t5/server-management-systems/basic-problem-with-sim/m-p/3772777#M19708 The problem im experiencing, is that in the "all systems" in system list i can see the discovered items, but for the computers i only get the hostname and the system type, i cant see anithing more (like the os, hardware, etc) im missing something in the configuration of the discovered pc´s? thanks in advance and sorry for the bad english Mon, 17 Apr 2006 15:43:12 GMT iguanas 2006-04-17T15:43:12Z https://community.hpe.com/t5/server-management-systems/basic-problem-with-sim/m-p/3772777#M19708 The problem im experiencing, is that in the "all systems" in system list i can see the discovered items, but for the computers i only get the hostname and the system type, i cant see anithing more (like the os, hardware, etc) im missing something in the configuration of the discovered pc´s? thanks in advance and sorry for the bad english Mon, 17 Apr 2006 15:43:12 GMT https://community.hpe.com/t5/server-management-systems/basic-problem-with-sim/m-p/3772777#M19708 iguanas 2006-04-17T15:43:12Z https://community.hpe.com/t5/server-management-systems/basic-problem-with-sim/m-p/3772778#M19709 Check SNMP configuration - "community name", and "trap destinations" on client systems - must point to HP SIM server.<BR /><BR />regards,<BR />Andrzej Kowalik Tue, 18 Apr 2006 03:16:46 GMT https://community.hpe.com/t5/server-management-systems/basic-problem-with-sim/m-p/3772778#M19709 Andrzej Kowalik 2006-04-18T03:16:46Z https://community.hpe.com/t5/server-management-systems/basic-problem-with-sim/m-p/3772779#M19710 Already had those points configured rightfully (well im using the defaults comunity names for testing purposes only)<BR />i attach the actual screenshots of my snmp configuration on the client Tue, 18 Apr 2006 07:41:38 GMT https://community.hpe.com/t5/server-management-systems/basic-problem-with-sim/m-p/3772779#M19710 iguanas 2006-04-18T07:41:38Z https://community.hpe.com/t5/server-management-systems/basic-problem-with-sim/m-p/3772780#M19711 Trap destination on "Traps" tab is ok?<BR />What is status of such servers? Sim recognized they as servers or are "unmanaged"?<BR /><BR />regards,<BR />Andrzej Kowalik Tue, 18 Apr 2006 08:08:01 GMT https://community.hpe.com/t5/server-management-systems/basic-problem-with-sim/m-p/3772780#M19711 Andrzej Kowalik 2006-04-18T08:08:01Z https://community.hpe.com/t5/server-management-systems/basic-problem-with-sim/m-p/3772781#M19712 i think that trap destinations are ok...<BR />i attach a file.<BR />SIM recognize the servers as unmanaged Tue, 18 Apr 2006 08:14:15 GMT https://community.hpe.com/t5/server-management-systems/basic-problem-with-sim/m-p/3772781#M19712 iguanas 2006-04-18T08:14:15Z https://community.hpe.com/t5/server-management-systems/basic-problem-with-sim/m-p/3772782#M19713 I think problem is with communication client-SIM. Try to check that SNMP traps can go to the SIM server. Maybe you have switched or routed network, and snmp is blocked?<BR /><BR />regards,<BR />Andrezj Kowalik Tue, 18 Apr 2006 08:19:58 GMT https://community.hpe.com/t5/server-management-systems/basic-problem-with-sim/m-p/3772782#M19713 Andrzej Kowalik 2006-04-18T08:19:58Z https://community.hpe.com/t5/server-management-systems/basic-problem-with-sim/m-p/3772783#M19714 lacprocbaas002 is name of your SIM server? Tue, 18 Apr 2006 08:21:57 GMT https://community.hpe.com/t5/server-management-systems/basic-problem-with-sim/m-p/3772783#M19714 Andrzej Kowalik 2006-04-18T08:21:57Z https://community.hpe.com/t5/server-management-systems/basic-problem-with-sim/m-p/3772784#M19715 yes, this is the name of my simserver. I will check the routers and the switches configuration and i will post again Tue, 18 Apr 2006 08:44:56 GMT https://community.hpe.com/t5/server-management-systems/basic-problem-with-sim/m-p/3772784#M19715 iguanas 2006-04-18T08:44:56Z https://community.hpe.com/t5/server-management-systems/basic-problem-with-sim/m-p/3772785#M19716 I was told that snmp is used for manage the routers in the lan, plus, when i choose auto discovery in SIM it detects the printers and recongnize them as printers Tue, 18 Apr 2006 09:40:05 GMT https://community.hpe.com/t5/server-management-systems/basic-problem-with-sim/m-p/3772785#M19716 iguanas 2006-04-18T09:40:05Z https://community.hpe.com/t5/server-management-systems/basic-problem-with-sim/m-p/3772786#M19717 i installed the insight agent in one of the servers, and now ISA can see it, and not only list by "ping", like the others. it also indicates that wmi and snmp are active<BR /> Tue, 18 Apr 2006 15:50:15 GMT https://community.hpe.com/t5/server-management-systems/basic-problem-with-sim/m-p/3772786#M19717 iguanas 2006-04-18T15:50:15Z https://community.hpe.com/t5/server-management-systems/basic-problem-with-sim/m-p/3772787#M19718 Read this advisory:<BR /><A href="http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&amp;cc=us&amp;objectID=PSD_ES050824_CW03&amp;jumpid=reg_R1002_USEN" target="_blank">http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&amp;cc=us&amp;objectID=PSD_ES050824_CW03&amp;jumpid=reg_R1002_USEN</A> Tue, 18 Apr 2006 16:36:24 GMT https://community.hpe.com/t5/server-management-systems/basic-problem-with-sim/m-p/3772787#M19718 Andrzej Kowalik 2006-04-18T16:36:24Z https://community.hpe.com/t5/server-management-systems/basic-problem-with-sim/m-p/3772788#M19719 well. im using an old version of insight. older than 4.2 so that article not aplies. But now im downloading the latest version. I will install it in a minutes so i will keep you informed.<BR />Thanks for taking the time to answer me. Wed, 19 Apr 2006 09:09:45 GMT https://community.hpe.com/t5/server-management-systems/basic-problem-with-sim/m-p/3772788#M19719 iguanas 2006-04-19T09:09:45Z