topic Re: Alert sensitivity in Server Management - Systems Insight Manager

Alert sensitivity

RobB_8 — Fri, 12 May 2006 07:40:48 GMT

Is it possible to change the sensitivity of alerts in SIM 5? I find that monitoring 58 sites across a managed WAN, I get a lot of alerts for very brief outages especially on some of our slower sites that are connected via DSL. I would like to be able to set the alerts to be a little more tolerant to very small outages so I do not get 100's of emails for critical alerts alone.
Thanks

Re: Alert sensitivity

Peter Stringer — Mon, 15 May 2006 06:26:36 GMT

Try looking at snmp trap settings and select the snmp mib you want to adjust i.e adaptec and adjust the severity to informational. I believe you only get email alerts on critical and major.

I did this on all non essentil mibs but it did take me a few hours, but as a consequence I stopped getting a flood of emails.

Re: Alert sensitivity

Rob Buxton — Mon, 15 May 2006 15:52:47 GMT

If you're talking about Servers on slow links, you can change the settings for Ping and SNMP retries.
There's a Global setting, but these can be overridden by the local setting.

Click on the Server, the Tools & Links Tab and then the Set System Properties link.