topic Re: Solution: Blade pictures not right in SIM in Server Management - Systems Insight Manager

Solution: Blade pictures not right in SIM

Scott Shaffer — Tue, 23 May 2006 11:38:20 GMT

Folks, I see a number of you are having troubles with the Blade pictures and associations not showing up properly in SIM.

The main way to resolve this is to make sure you are running the latest version of the firmware and software - if you aren't, I can pretty much assure you that you'll see problems.

You need to upgrade the blade server FW, the iLO FW (1.84), the FW in the enclosure (2.30), and the FW in the switches (2.2 for the GbE2, 12.2(25) for the Cisco) to the latest versions. You also need to be running the latest agents (7.51) and SIM SP4.

After you do this, rediscover the blades with HPSIM and after a little bit of identification time you should see the correct pictures. If you don't, please let us know by calling into HP support.

Thanks,
Scott

Re: Solution: Blade pictures not right in SIM

Denis Peuziat — Tue, 08 Aug 2006 09:44:35 GMT

Can you point out the link to the ILO FW 1.84, I can't seem to find it anywhere...

Thanks

Denis

Re: Solution: Blade pictures not right in SIM

David Claypool — Tue, 08 Aug 2006 10:11:12 GMT

All ProLiant software and firmware can be found from http://www.hp.com/servers/swdrivers

Re: Solution: Blade pictures not right in SIM

Denis Peuziat — Tue, 08 Aug 2006 12:13:28 GMT

It's the Online ROM Flash Component for Windows - HP Integrated Lights-Out
that needs to be upgraded to 1.84 , right?

http://h18023.www1.hp.com/support/files/server/us/download/24584.html

Re: Solution: Blade pictures not right in SIM

Denis Peuziat — Thu, 24 Aug 2006 10:03:32 GMT

I ensured we got all the last versions installed and still the power enclosure reports blue question marks and says that we need to upgrade iLo to 1.8 or up

I also tried to delete and rediscover the enclosure

what now?

thanks for your help

Denis

Re: Solution: Blade pictures not right in SIM

J.Kopp — Fri, 13 Oct 2006 10:30:59 GMT

Hi @ all,

I confirm, we have the same problem.
All 6 power supplies in the Power Enclosure shown question marks and additional detail are not available. e.g.:
Serial Number CZJ6130043
UUID 05CZJ6130043
Rack Name Rack-G02
Firmware Revision Not Available
Power Zone Not Available
Unit ID (LED) Not Available.
(see attached screenshot)
We have BL35p and BL25p with 1U Power Enclosure. Blade Encl FW updated to 2.32. Power Encl FW updated to 2.32. Blade, I added to SIM to discover the
enclosure is updated to PSP 7.60, iLO FW udated from 1.82 to 1.84. Online ROM Flash Component for Windows - HP ProLiant BL35p (A03) updatetd to 2006.03.01. SIM 5.0 (Build C.05.00.02.00) reinstalled on other DL380. Rack, BL Encl, Power Encl deleted and readded to SIM. Problem still exist.
What can we do to solve this problem?

PS: iLO shows all detail absolutely correct:
Enclosure Type: Power Enclosure G2
FW Revision: 2.32
HW Revision: 5
Load Balance Wire: Not Present
Temperature: 36Â°C
Temp. Side A: 36Â°C
Temp. Side B: 36Â°C
Why this data is not shown in SIM?

Please advise.
Regards,
Juergen

Re: Solution: Blade pictures not right in SIM

J.Kopp — Mon, 16 Oct 2006 04:03:06 GMT

I try again to attach the screenshot.

Re: Solution: Blade pictures not right in SIM

Ray Lee_2 — Mon, 16 Oct 2006 08:05:34 GMT

How do you find out the FW of the blade server? And how do you obtain SIM 5.0?

Re: Solution: Blade pictures not right in SIM

Ray Lee_2 — Mon, 16 Oct 2006 08:21:55 GMT

You also need to be running the latest agents (7.51) and SIM SP4.

What do you mean by the latest agents??

Re: Solution: Blade pictures not right in SIM

J.Kopp — Mon, 16 Oct 2006 08:38:41 GMT

Hi Ray,
1. FW version : Start>Programs>HP System Tools > HP Proliant BL Rack Upgrade Utility : Server Blade Enclosure and Power Enclosure both FW 2.32 (I updated it last week). iLO Rack View shows the same FW version. (see my screenshot in the last posting)
2. SIM 5.0 SP5 build C.05.00.02.00 downloaded from hp.com and installed as typical installation by me last week.
3. HP Insight Management Agents for Windows 2000/Windows Server 2003 : 7.60.0.0 (installed on one blade which I try to discovery for Enclosure). Other blades are not added to SIM and have PSP 7.40
(see attached screenshot).
Regards,
Juergen

Re: Solution: Blade pictures not right in SIM

J.Kopp — Thu, 26 Oct 2006 04:46:14 GMT

I think the reason for this problem was firewall blocked SNMP traffic between iLO network and server network.

Solution:
1. I let enable SNMP Traffic(ports 161-162) and SMH (2381) to iLO network.
2. Removed all blades, Encl and Racks from SIM
3. Updated BladeSystem IM Plug-In for SIM from v2.1 to 2.2
4. Re-discovered iLO network as first.
5. Re-discovered server network ...
... and finally I can see all enclosure details and funny pictures in SIM!
see attached screenshot.
ciao
Juergen

Re: Solution: Blade pictures not right in SIM

bruno roncoroni — Mon, 30 Oct 2006 11:24:13 GMT

Hi,
I have HPSIM 5.0 SP5 on Proliant DL320 with Windows 2003 SP1 french
I have a p-class rack
Firmware Revision 2.30
iLO 1.88
Two CGESM Version 12.2(25)SEE2
I see the blade but not the switch
To see document joint
Thanks

Re: Solution: Blade pictures not right in SIM

Yvan Lefevre — Tue, 31 Oct 2006 02:15:06 GMT

Bruno,

I had the same problem: did you configure SNMP on the switches themselves ?

Regards,
Yvan.

Re: Solution: Blade pictures not right in SIM

bruno roncoroni — Tue, 31 Oct 2006 03:26:26 GMT

Yvan,

I have right addition a line in the file of configuration
snmp-server community public RO
is what it is sufficient

Thanks for assistance

Re: Solution: Blade pictures not right in SIM

Yvan Lefevre — Tue, 31 Oct 2006 04:03:59 GMT

I didn't do it my self as it's the property of the network guys :)

But here is a screenshot of how they have configured it...

(I did change the names and IP)
IP of the SIM server: 192.168.0.17
Community: MYCOMM

Once it's done, do a discovery of the switches from HPSIM's Options/Discovery menu.