https://community.hpe.com/t5/server-management-systems/psp-7-40b/m-p/3810803#M21018 What about trying to browse for the computer name you're trying to install to? On your screen capture, I see the target machine is blank, though you may have cleared that before posting the image. Even so, it might be a useful way to be sure its accessing the desired unit.<BR /><BR />If you're logged on locally to the unit, there's the BPxxxxx.cmd script within the support pack folder that runs without the user interaction GUI (worth checking the help on this before running) that might get passed the permissions issue. Fri, 23 Jun 2006 06:21:43 GMT tmagee 2006-06-23T06:21:43Z https://community.hpe.com/t5/server-management-systems/psp-7-40b/m-p/3810800#M21015 I'm trying to install PSP 7.40b in an HP Proliant DL360 with windows 2000. I get this message and nothing can be done... Any idea?<BR /><BR />Thanks,<BR />Anabela Thu, 22 Jun 2006 11:09:12 GMT https://community.hpe.com/t5/server-management-systems/psp-7-40b/m-p/3810800#M21015 Anabela Velez 2006-06-22T11:09:12Z https://community.hpe.com/t5/server-management-systems/psp-7-40b/m-p/3810801#M21016 Most likely, the user account that you are currently logged on with does not have sufficient permissions to perform the install on the target machine. Thu, 22 Jun 2006 12:23:37 GMT https://community.hpe.com/t5/server-management-systems/psp-7-40b/m-p/3810801#M21016 Matthew J Warrick 2006-06-22T12:23:37Z https://community.hpe.com/t5/server-management-systems/psp-7-40b/m-p/3810802#M21017 No.<BR />I'm logged with local administrator. And tried with domain admin user, too. I always get this error. Fri, 23 Jun 2006 03:46:01 GMT https://community.hpe.com/t5/server-management-systems/psp-7-40b/m-p/3810802#M21017 Anabela Velez 2006-06-23T03:46:01Z https://community.hpe.com/t5/server-management-systems/psp-7-40b/m-p/3810803#M21018 What about trying to browse for the computer name you're trying to install to? On your screen capture, I see the target machine is blank, though you may have cleared that before posting the image. Even so, it might be a useful way to be sure its accessing the desired unit.<BR /><BR />If you're logged on locally to the unit, there's the BPxxxxx.cmd script within the support pack folder that runs without the user interaction GUI (worth checking the help on this before running) that might get passed the permissions issue. Fri, 23 Jun 2006 06:21:43 GMT https://community.hpe.com/t5/server-management-systems/psp-7-40b/m-p/3810803#M21018 tmagee 2006-06-23T06:21:43Z https://community.hpe.com/t5/server-management-systems/psp-7-40b/m-p/3810804#M21019 Thanks!<BR />It worked!<BR /><BR />Anabela Tue, 27 Jun 2006 06:01:18 GMT https://community.hpe.com/t5/server-management-systems/psp-7-40b/m-p/3810804#M21019 Anabela Velez 2006-06-27T06:01:18Z