topic Re: Email Messages in Server Management - Systems Insight Manager

Email Messages

Danielle Roach_1 — Wed, 16 Aug 2006 02:45:12 GMT

Hi,

I have setup alerts to email me when there are incidents on the servers. But when Backup exec needs a drive cleaning or the job fails it doesn't just email once it keeps going. Until the fault has been addressed. Can anyone tell me what I need to do so it only emails me once?

Many thanks

Danielle

Re: Email Messages

S-tog a s — Wed, 16 Aug 2006 08:09:54 GMT

Hi Danielle,

Can I ask you how you've configured Backup Exec to send alerts to HPSIM!?!

Best reg,
-Claus-

Re: Email Messages

Danielle Roach_1 — Thu, 17 Aug 2006 03:28:09 GMT

Hi Claus,

I've configured Backup Exec to send email notification using SMTP but I have also configured the SNMP service to send alerts to the Sim Server.

Just to be on the safe side

Danielle

Re: Email Messages

Danielle Roach_1 — Thu, 17 Aug 2006 06:02:27 GMT

I would just like to add that this happens for any message. I have just sent a test trap from one of my servers and it keeps emailing me over and over with the test trap so I have to shut the Insight Manager service on the SIM server to stop the emails?

Re: Email Messages

T. Vander Auwera — Thu, 17 Aug 2006 09:38:36 GMT

Which version of HPSIM are you using?

Re: Email Messages

Danielle Roach_1 — Fri, 18 Aug 2006 05:54:57 GMT

Thanks to all that replied. I've sorted this out. It was them same problem as the link below.

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1050819