topic Re: HP SIM not reporting System Name, Product Name, OS Name in Server Management - Systems Insight Manager

HP SIM not reporting System Name, Product Name, OS Name

Michael Wyant — Wed, 16 Aug 2006 09:39:37 GMT

I have installed 17 systems in a HPSIM config. 4 of the systems are only reporting IP addresses as names. 2 of these 4 are part of a cluster (cluster has a separate IP) and are also not reporting Product Name and OS Name. The other 2 of these 4 are reporting everything properly EXCEPT the System Name. 3 other systems are just not reporting Product Name and OS Name. I have re-run Data Collection twice, I have verified SNMP settings and when I sign into the System Management Homepage it reports the Product Name properly... any thoughts or ideas please?

Re: HP SIM not reporting System Name, Product Name, OS Name

pkrai — Thu, 17 Aug 2006 00:14:07 GMT

Have you tried to run H/W & S/W status polling after verifying SNMP settings on those systems ?

Thanks.

Re: HP SIM not reporting System Name, Product Name, OS Name

Michael Wyant — Thu, 17 Aug 2006 06:30:48 GMT

I have verified the SNMP settings and I did run the H/W and S/W polling and there was no change. Another interesting fact. I have deleted and re-added the 5 servers in question by IP address. When I add them they show up as servers in system type...overnight they will change to "Unknown"

Re: HP SIM not reporting System Name, Product Name, OS Name

loooolaaaaa — Thu, 17 Aug 2006 12:38:18 GMT

Configure globalsettings.props correctly and run idfentifications on those servers and try whether they are identified correctly

Re: HP SIM not reporting System Name, Product Name, OS Name

Jim P Walsh — Thu, 17 Aug 2006 12:41:16 GMT

I have run into the same issue in the past, 9/10 it is a permissions issue. The account needs to be able to authenticate (so there may be some network issue underneath this also) and scan the machine.

Good luck!

Re: HP SIM not reporting System Name, Product Name, OS Name

sandeep_raman — Fri, 18 Aug 2006 04:31:02 GMT

hello michael/murali,

what specific changes need to be made in the .props file?

srh

Re: HP SIM not reporting System Name, Product Name, OS Name

Michael Wyant — Fri, 18 Aug 2006 08:21:38 GMT

In the global settings I had to change the snmp write and the snmp from private and public respectively to the name of the community that I had created for the ISEE traps

Re: HP SIM not reporting System Name, Product Name, OS Name

loooolaaaaa — Fri, 18 Aug 2006 11:50:56 GMT

Did you install agents on the target nodes and is SMH running.

Re: HP SIM not reporting System Name, Product Name, OS Name

Davide De Michino — Mon, 16 Mar 2009 18:53:06 GMT

I've the same problem!!!