topic Re: Discovery Problem in Insight Manager in Server Management - Systems Insight Manager

Discovery Problem in Insight Manager

Vince Mashek — Wed, 30 Aug 2006 08:02:32 GMT

I have two servers that "steal" the others IP address. Only one will appear in my Systems view (Insight Manager)at a time. If I delete one and add the other, it takes both servers IP addresses. If I add one while the other is list on the Systems view, it only changes the name on the view.

The problem is both IP addresses are listed on the Systems page and there is no way to delete one address. I have verified that DNS is correct on all servers. Any ideas how I can edit the Systems page to only pick up the correct IP address for one server, so I can add the second?

Re: Discovery Problem in Insight Manager

Daniel Leblanc — Wed, 30 Aug 2006 10:06:03 GMT

Did try removing both of them and try putting them with there full DNS name,since you re dns is correct maybe this will give it a chance.

Dont forget to put you re points.
:D

Re: Discovery Problem in Insight Manager

Vince Mashek — Wed, 30 Aug 2006 11:33:23 GMT

Not a bad idea, but that didn't do the trick. Insight Manager did not pick up either server with the entire DNS name.

Re: Discovery Problem in Insight Manager

Greg Bates — Wed, 30 Aug 2006 22:38:34 GMT

Are these servers clustered or Network Load Balanced?

I have similar issues with cluster servers or NLB servers. There is usually another IP, NLB IP or Virtual Cluster IP, involved though.

Re: Discovery Problem in Insight Manager

Vince Mashek — Thu, 31 Aug 2006 07:52:50 GMT

No they are not clustered, but they are both in a Biztalk group. When I originally set up Insight Manager they appeared correctly, but I just recently upgraded everything to the latest 7.51A and I had a problem only with these two servers.

Re: Discovery Problem in Insight Manager

BJÖRN LUNDQUIST_1 — Thu, 12 Oct 2006 13:31:01 GMT

Hi !
I got the same problem with all my 2003 Clusters.

Did you solve your problem, and if you do, how did you do it. Seems like the HP management agent for cluster is very buggy.

I just upgradet my management agents to v.7.60.0.0 and still no luck.

/BjÃ¶rn

Re: Discovery Problem in Insight Manager

Mikael Rönnbäck — Fri, 13 Oct 2006 01:34:56 GMT

Thanks for sharing about the 7.60, then I know there's no point in stressing that update either as this is one of our main problems with SIM right now.

Re: Discovery Problem in Insight Manager

LukaS_9 — Fri, 13 Oct 2006 04:10:33 GMT

Try to check if your database is corrupted executing this command:

/opt/mx/lbin/mxconfigrepo -c

which version of SIM do you have?
SIM C.05.00.02.00.08 prevent the corruption of SIM database.

regards
Luca

Re: Discovery Problem in Insight Manager

Mikael Rönnbäck — Tue, 17 Oct 2006 02:49:05 GMT

Me, I'm running C.05.00.02.00 at the moment, and I can't find any higher version available (?), still I've had this problem through a number of different versions and complete SIM reinstallations so I doubt very much it's a corrupt database problem.
At least in my case it's just SIM is not able to properly handle clustered devices or devices with multiple IP adresses and DNS names, which you get in for example a high-availability and/or hosting scenario.

Re: Discovery Problem in Insight Manager

Mikael Rönnbäck — Tue, 17 Oct 2006 02:55:30 GMT

Btw, that is the same as "Systems Insight Manager 5.0 with SP5 - Windows"

Re: Discovery Problem in Insight Manager

Jason Rackle — Fri, 13 Jun 2008 19:52:33 GMT

Were the servers created from the same image? Or was on server created from the image of the other? If they were make sure they do not have the same Compaq unique identification ID in the registry.