topic Re: VCA Security Trust Issue in Server Management - Systems Insight Manager

VCA Security Trust Issue

SCC-Colin — Tue, 12 Sep 2006 05:44:42 GMT

I have recently upgraded SIM from SP4 to SP5. I have noticed that there is a VCA security trust issue with the CMS. How can it have a trust issue with itself?

Re: VCA Security Trust Issue

Albert Austin — Tue, 12 Sep 2006 06:41:15 GMT

HI,

In System Management Homepage, under Settings tab, click on Security->Trusted Management Servers. In Add Certificate from Server field type in name/IP of the server and it should be fine.

Albert

Re: VCA Security Trust Issue

SCC-Colin — Wed, 13 Sep 2006 03:55:43 GMT

I had already checked this, and the appropiate certificate is already there. Any other ideas please?

Re: VCA Security Trust Issue

Albert Austin — Wed, 13 Sep 2006 08:55:35 GMT

If you have done that, then the next step would be to do a software status poll. From OPTIONS->STATUS POLLING.

Can you directly access SMH of host from SIM console?

Albert

Re: VCA Security Trust Issue

SCC-Colin — Wed, 13 Sep 2006 09:22:45 GMT

Hi,
I have tried the software status polling and this doesn't resolve it. I can access the SMH from the SIM console OK. When in the SMH I have gone into the VCA and tried to amend the agent settings. If I put in the VCRM server name or FQDN it says it is invalid or not reachable, but if I put in localhost or the localhost IP address (127.0.0.1) it works fine. But it still doesn't update in the SIM console. Its doing my head in. How can the CMS not trust itself?

Re: VCA Security Trust Issue

Albert Austin — Wed, 13 Sep 2006 09:28:32 GMT

"but if I put in localhost or the localhost IP address (127.0.0.1) it works fine."

Instead of this IP have you tied with the IP that SIM is installed with?

VCRM is a optional SIM plugin and can be installed on any machine independently not necessarily on the SIM server itself and also you could have more than one in your environment and thats why a trust between any VCA and VCRM is required.

Albert

Re: VCA Security Trust Issue

SCC-Colin — Wed, 13 Sep 2006 09:41:37 GMT

If I try the IP address of the CMS it says its invalid or not reachable. The VCRM and SIM are installed on the same server, and this is the server that is reporting the security trust issue. All other servers are working OK.

Re: VCA Security Trust Issue

Albert Austin — Wed, 13 Sep 2006 09:46:33 GMT

Check this link out,

http://forums1.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=1046258