topic Re: Home Page :Status NONE on Intergrated Agents, Others&MP in Server Management - Systems Insight Manager

Home Page :Status NONE on Intergrated Agents, Others&MP

KLEIN67 — Tue, 12 Sep 2006 12:48:33 GMT

I've installed many times HP SIM 7.51 on XX servers. But I've a problem on a server , it don't detect Agents... The Homepage is incomplete ????

See the attachement...

Can you help me please ?
Regards,

Re: Home Page :Status NONE on Intergrated Agents, Others&MP

Rich Purvis — Tue, 12 Sep 2006 13:14:39 GMT

If you have the agents installed then I would suggest you check and make sure that SNMP is installed an running. Most of the agents are dependent on SNMP.

-Rich

Re: Home Page :Status NONE on Intergrated Agents, Others&MP

KLEIN67 — Wed, 13 Sep 2006 04:23:44 GMT

Thanks for all,
But SNMP is already installed on server.

What else ?

Re: Home Page :Status NONE on Intergrated Agents, Others&MP

Rich Purvis — Wed, 13 Sep 2006 08:13:04 GMT

Then the Proliant agents are possibly not running. Do you see them in the list of services running on your system? Also, what server is this? There are some 100-series systems that do not run the Proliant agents.

-Rich

Re: Home Page :Status NONE on Intergrated Agents, Others&MP

Mikael Rönnbäck — Wed, 13 Sep 2006 09:09:00 GMT

Also make sure the snmp community strings are correct, if you for example have been changing snmp passwords and/or access rights to the webpage you will also end up with the same result, i.e. no items showing.

Another time you may have incomplete results on the homepage is if the version control agent is configured to point at a version control repository that is not responding quickly enough, then you get timeouts and subsequently incomplete info.

Re: Home Page :Status NONE on Intergrated Agents, Others&MP

KLEIN67 — Thu, 14 Sep 2006 06:55:36 GMT

IT WORKS !!!!

Finally I reinstall only 2 exe file cp006373 and cp006463 to psp7.51 agent...