topic Re: Error importing web server certificate in HP SIM 5 SP4 in Server Management - Systems Insight Manager

Error importing web server certificate in HP SIM 5 SP4

Morgan Simonsen — Fri, 13 Oct 2006 09:04:40 GMT

Hi

I have successuflly aquired a new web server certificate from my won internal CA by creating a CSR from HP SIM, but when I try to import it I get this error:

Error importing signed certificate: failed to establish chain of trust from reply; first import CA certificate into Trusted System Certificates list.

I have checked all the trusted root certificate locations I can find; machine, users and service. And they all have my root CA, the CA that issued the new certificate. Is there a special HP SIM trusted roots list? THat seems kind of strange if HP SIM should be integrated with an existing PKI infrastructure.

Re: Error importing web server certificate in HP SIM 5 SP4

ramesh_naik_ — Fri, 13 Oct 2006 09:59:36 GMT

Hi Morgan,

In case you have not referred this, please refer this:

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1040143

Regards,
rmn

Re: Error importing web server certificate in HP SIM 5 SP4

Morgan Simonsen — Fri, 13 Oct 2006 11:13:03 GMT

I'm sorry, but how are these two things related? Did you just do a search for certificate and paste the link to what you found in the reply?

Anyone else have something worthwile to contribute?

Re: Error importing web server certificate in HP SIM 5 SP4

Daniel Leblanc — Fri, 13 Oct 2006 11:38:47 GMT

Well have you read this document,

http://h10018.www1.hp.com/wwsolutions/misc/hpsim-helpfiles/hpsim_5_Security.pdf

To understnad you re probleme maybe read more on the security of HP sim

Re: Error importing web server certificate in HP SIM 5 SP4

Morgan Simonsen — Fri, 13 Oct 2006 12:27:21 GMT

Thanks.

At first glance this actually looked like a promising document, but it conatined too little detail about certificates in HP SIM to cast any ligh on my problem.

What I basically need to know is where SIM looks to verify a certificate's path. This is called certificate path validation. It looks like it is not looking in any of the Windows locations on the local computer or on any of the CDP or AIA locations specified in the certficate I am trying to import.

Re: Error importing web server certificate in HP SIM 5 SP4

JCATC — Tue, 09 Jan 2007 14:59:02 GMT

I am having the same issue. Anyone have a resolution to this problem?

Re: Error importing web server certificate in HP SIM 5 SP4

Phil McIlwraith — Tue, 16 Sep 2008 03:45:33 GMT

I'm not sure about SIM 5 SP4. We are running SIM 5.1. Adding the root and any intermediary CA certs to the "trusted systems certificate" list within SIM works for 5.1.

Options
-> security
-> certificates
-> trusted certificates