topic Re: Cannot access any links for system properties on CMS in Server Management - Systems Insight Manager

Cannot access any links for system properties on CMS

Gerald LaVallee — Wed, 25 Oct 2006 08:46:54 GMT

I just upgraded to HPSIM 5 sp5 from sp4 and now I cannot access any links on the Identify tab of System Page; specifically, the System Management Homepage.

I also have a problem pushing Open SSH.

What has changed?

Re: Cannot access any links for system properties on CMS

Daniel Leblanc — Wed, 25 Oct 2006 09:24:16 GMT

Did you try to reimport the certificate?

between HP SIM and the server you manage

Re: Cannot access any links for system properties on CMS

Gerald LaVallee — Wed, 25 Oct 2006 09:26:58 GMT

This happens to both a server that has "Trust All" mode and with a server with "Trust by certificate". I have imported the certificate through logging onto the SMH of both servers with similar results. This just seems stupid if I have to import certificates to all 350 managed servers in HPSIM after a SP upgrade.

Re: Cannot access any links for system properties on CMS

Daniel Leblanc — Wed, 25 Oct 2006 09:36:04 GMT

So reimporting the certificate of HP SIm server into Home page management work or not?

Re: Cannot access any links for system properties on CMS

Gerald LaVallee — Wed, 25 Oct 2006 09:39:49 GMT

Not!

Re: Cannot access any links for system properties on CMS

Daniel Leblanc — Wed, 25 Oct 2006 09:42:05 GMT

It seems to be isue with relationship between the server it self.

i will comeback to you on this or on other one will.

Re: Cannot access any links for system properties on CMS

Gerald LaVallee — Wed, 25 Oct 2006 09:49:45 GMT

Now when you ask, "Did I re-import the certificate", I assume you are asking if I went to the SMH of the server (https://servername:2381) then to Settings/Trusted Manaement Servers/Trusted Certificates List and Removed the old cert for the CMS servers and then added by clicking Add Certificate From Server, right? This is what I did on both a server that had a cert. and one that was set to "Trust All". Neither change made a difference.

Re: Cannot access any links for system properties on CMS

Daniel Leblanc — Wed, 25 Oct 2006 09:52:59 GMT

yap that was it.

Re: Cannot access any links for system properties on CMS

Gerald LaVallee — Wed, 25 Oct 2006 10:01:03 GMT

There are several entries on the SMH Log on the server:

1)WARNING LOG (severity=1) Wed Oct 25 10:44:16 2006
User: iamers\ra-glavalle from 147.1.228.29 was DENIED access to System Management Homepage

I'm in the local administrators group of the server, and I have Full access to all devices in CMS.

Re: Cannot access any links for system properties on CMS

Steve McFarlane — Thu, 26 Oct 2006 08:19:12 GMT

Hello,

I have the same error. Whenever I try to access the System Management Homepage through the identity tab, i recieve: "You are not authorized to access this page"

I can however access the system management homepage through the other tab, Tools & Links.

We are using HP Systems Insight Manager 5 with SP5.

I have tried removing and re-adding certificates and i'm a member of the administrators groups.

Any ideas ?

Cheers,
Steve