topic No function on HP SIM 5.0 SP5 in Server Management - Systems Insight Manager

No function on HP SIM 5.0 SP5

Chakoe — Thu, 02 Nov 2006 11:04:23 GMT

Hi,

I´d like to use SIM on a W2003 Standard Server.
When i install the SIM on this Server and it is installed manually, SIM works properly.
Then, i join an AD-Domain, and the SIM does not
work anymore...it seems that there are some Policies.....
Does anyone know, if there are some special rights the serviceuser for SIM needs to work?
I think I have to modify the Policy in the gpedit.msc.....

Thanks in advance for any help.

Re: No function on HP SIM 5.0 SP5

Daniel Leblanc — Thu, 02 Nov 2006 13:36:53 GMT

Did you try install HP SIM after you join the domain?

What are you using for DB SQL 2000(localy or other server?), or?

Waiting for more info!

Dan

Re: No function on HP SIM 5.0 SP5

Jon White — Thu, 02 Nov 2006 20:41:55 GMT

When you say "SIM does not work anymore", can you give some specifics? Was it able to open the IE window with SIM displayed before joining to the domain? After joining the domain, what does it display now?

What account is running the 'HP Systems Insight Manager' service on the server?

Re: No function on HP SIM 5.0 SP5

Chakoe — Fri, 03 Nov 2006 02:16:09 GMT

Good Morning,

iÂ´m running the local MSDE. Before joining the domain, everything worked fine.
After joining the Domain, the server starts without any service failures...
After logon (locally)i start "HP Systems Insight Manager" (the Desktop Icon) and the
"HP Systems Insight Manager Check Service"-Windos appears and counts up and up and nothing else happens.

When I try to connect from a remote Browser, i do not get any response from the server.

Re: No function on HP SIM 5.0 SP5

OlivierV — Fri, 03 Nov 2006 07:45:56 GMT

Hello.

Is the HP systems insight manager service started ?
This service uses a local account (the one you used to install SIM) to start. Make sure this account has admin rights on your server.

Re: No function on HP SIM 5.0 SP5

Chakoe — Fri, 03 Nov 2006 07:55:06 GMT

Hi,

i use an account with local admin rights an all services are sucessfully started....

Are there any logfiles from HPSIM which provide any information about failures or missing rights (policies)?

Re: No function on HP SIM 5.0 SP5

Chakoe — Tue, 07 Nov 2006 02:40:11 GMT

Hi,

here is an update for my Thread:

When the Server is member of our AD, the
HP Systems Insight Manager Server Check Service Window appears and displays the message Checking HTTP Server Status and it counts the time. Nothing happens....

In the Eventlog, i got three Entries every minute:

Type: Information
Source: HP Systems Insight Manager
ID: 3
Description: Restart was successful

Type: Warning
Soucre: HP Systems Insight Manager
ID: 2
Description: Restarting MS Domain Manager

Type: Information
Source: HP Systems Insight Manager
ID: 3
Description: HP Insight Manager started

Are there any logs i can check to find out, whatÂ´s going wrong?
Does anyone have special informations about special rights the account for SIM needs?
I mean except the simple description "local administration rights"