topic Re: DL 580 Temperature Error - Event ID 1213 in Server Management - Systems Insight Manager

DL 580 Temperature Error - Event ID 1213

Mahesh Shah_3 — Fri, 17 Nov 2006 12:46:59 GMT

Recieved the below error on a DL580. Does anyone know how to fix the issue. Current server has v7.30 PSP installed.

Thanks!

Event Type: Warning
Event Source: Storage Agents
Event Category: Events
Event ID: 1213
Date: 11/17/2006
Time: 11:03:59 AM
User: N/A
Computer: CMSPRDHSA06
Description:
Storage System Temperature Status Change.
The COMPAQ PROLIANT 4L4I storage system connected to SCSI bus 1 of the controller in Slot 0 has a new temperature status of 3.
(Temperature status values: 1=other,2=ok,3=degraded,4=failed,5=notInstalled)
[SNMP TRAP: 8027 in CPQSTSYS.MIB]

Re: DL 580 Temperature Error - Event ID 1213

Rob Buxton — Sun, 19 Nov 2006 19:54:37 GMT

Is it getting too hot?
If not you might want to upgrade the agents to the latest version (7.60) and possibly check for any firmware upgrades available as there are sometime bugs in the reporting.

Re: DL 580 Temperature Error - Event ID 1213

Mahesh Shah_3 — Mon, 20 Nov 2006 07:37:26 GMT

We have number of same model servers in a rack as well as in the different rack, and none of them reporting any over heating problem like this one. All servers are running with v7.30a PSP and same firmware version.

Thanks.

Re: DL 580 Temperature Error - Event ID 1213

Rob Buxton — Mon, 20 Nov 2006 14:01:07 GMT

If all the software & firmware are the same you may want to log a call and get an engineer in.

You still might want to bring things up to the latest s/w & f/w levels, some bugs do show up due to a unique set of circumstances and this server may be just having those while the others are not.