topic Re: Changing local admin password issues in Server Management - Systems Insight Manager

Changing local admin password issues

Joseph Levy — Mon, 20 Nov 2006 16:57:43 GMT

Hi there,

After we changed a local admin password on the SIM server, we started getting the following error every 20 seconds.

com.hp.mx.database.DbVerificationException: Error loading database verification handler 'com.hp.mx.database.MsSqlVerificationHandler'
com.hp.mx.database.DbVerificationException: Error accessing database

As soon as we reset the password back to the orignal one, it starts working again...

How can this be fixed? Where do we change the password within Insight Manager?

Any help is much appreciated.

Re: Changing local admin password issues

Rob Buxton — Mon, 20 Nov 2006 18:31:41 GMT

See the following, there's a section on the password used to access the Database.
http://h10018.www1.hp.com/wwsolutions/misc/hpsim-helpfiles/hpsim_5_changing_the_SystemName.pdf

Re: Changing local admin password issues

Joseph Levy — Tue, 21 Nov 2006 10:45:14 GMT

I had seen the article before posting my question and we figured it out reading it again :)

We ended up following those instruction but changing the local admin password on the SIM server caused it to stop working.

We changed the local admin pw on the server, we also needed to change the domain password used for the HP Insight Manager Service account to match the local admin pw and the ran the mxpassword -g utility to change the MxDBUserPassword.

So in short all passwords need to be the same to work.

Thank you