topic Re: How to find source of status alert in Server Management - Systems Insight Manager

How to find source of status alert

Doug Wheeler_1 — Wed, 06 Dec 2006 12:05:13 GMT

My apologies for the fundamnetal aspects of thi squestion, but...
On my console I have a server with a yellow triangle. While hovering over it, it says I have a HWstatus: Minor. Click for details.
When I click, I get the system homepage with no failed/degraded items shown.
How do I locate the source of the flag?

Re: How to find source of status alert

Daniel Leblanc — Wed, 06 Dec 2006 14:59:23 GMT

It may have been a minor ,you need to do this in HP SIM>OPTION>STATUS POLLING>HARDWARE STATUS POLLING.

After this action will be done you should'nt see it has minor ,but normal.

You should'nt apologies any question how ever beginning you're we all started all on bottom the stairway.

If the answer is there just make sur you apply you 're point.

HAve a nice day!
Daniel

Re: How to find source of status alert

Doug Wheeler_1 — Wed, 06 Dec 2006 15:58:03 GMT

That cleared the major. I also have servers with the same situation except with minorevent. How do I locate the source of the minor flag?

Re: How to find source of status alert

Daniel Leblanc — Thu, 07 Dec 2006 09:47:11 GMT

The clear the minor go to Home page management intregrate log ..make it repare!

Do not forget to apply the point !

Have a nice day!

Re: How to find source of status alert

Rob Buxton — Thu, 07 Dec 2006 14:26:09 GMT

Depends what caused it.
If you click on the Server name, there's an Events Tab you can use which just displays the events related to that server.
That can be quite good for tracking issues.
If you have thresholds set and they've been breached that can cause some of the alerts.

Re: How to find source of status alert

Doug Wheeler_1 — Thu, 07 Dec 2006 15:45:40 GMT

I am getting close! The Events Tab is what I was looking for as far as source was concerned. (It was so obvious I am not sure how I overlooked it. thanks)

I have cleared the events, the Integrated Management Log is empty, I have run a hardware staus poll and new data collection and the HW minor event flag is still present. On the affected server's system page, the flag is next to health status and mangement processor status. I have the same situtation for 3 servers.

Re: How to find source of status alert

Rob Buxton — Thu, 07 Dec 2006 16:10:39 GMT

That's the ILO.
You may be like us and don't bother with ILO for local servers.
You can disable reporting by using the HP Management Agents GUI (via Control Panel) and removing the Remote Insight Agents.
Or you can connect the ILO and give it an appropriate IP Address.

Re: How to find source of status alert

Doug Wheeler_1 — Thu, 07 Dec 2006 16:38:45 GMT

All three servers are running active ILOs. We do use them.

SIM shows one them as not present. The other two machines show a flag for both HW & the ILOs.

Re: How to find source of status alert

Rob Buxton — Thu, 07 Dec 2006 18:35:00 GMT

Are the ILO IP addresses in the discovery range for HPSIM?
HPSIM should recognise the ILO and the fact there's one in a Server.
It didn't use to flag the non-connected ILO as an issue until more recent versions of the PSP.