topic Re: not getting messages when array is rebuilt in Server Management - Systems Insight Manager

not getting messages when array is rebuilt

ITGuy2 — Wed, 10 Jan 2007 13:05:39 GMT

hello,
when a drive fails we get a critical message emailed to us but we dont get anything when we remove the drive, insert a new one or when the drive is rebuilding or finished rebuilding. what mib are these traps located in so i can set them to critical so we get an email. We are on sim 5 with the 7.60 mibs
Thanks

Re: not getting messages when array is rebuilt

Rob Buxton — Wed, 10 Jan 2007 14:05:25 GMT

What kind of array? server?

Re: not getting messages when array is rebuilt

ITGuy2 — Wed, 10 Jan 2007 14:21:01 GMT

thanks for the quick response-
all types - dl380 g1,g2,g3,g4 whether internal or in external msa 20, 30. we'd really like to get the traps that a drive was replaced (so all of the team dosn't come running in to change an already changed drive)and that it's succefully done rebuilding.
Thanks

Re: not getting messages when array is rebuilt

Rancher — Wed, 10 Jan 2007 15:31:07 GMT

I have also had this issue, and STILL have it.

I have changed the MIB severity for these to Critical (cquida.mib) and still do not get the alerts. However, after making the change, if you look in the system events, you will see that these messages are still logged as warnings. For some reason SIMS must still not feel this is a critical alert. I didn't have this problem until the last couple of updates. I am hoping it will be fixed with the next release.

Re: not getting messages when array is rebuilt

Rob Buxton — Wed, 10 Jan 2007 16:55:19 GMT

Just a thought you might want to download and install the latest (7.60) MIB Update into HPSIM.
I've not looked through the details to see if there are any changes there. But there may be an issue between the 7.60 Agents and the MIBs compiled into HPSIM.

Re: not getting messages when array is rebuilt

Thomas Olsen_1 — Thu, 11 Jan 2007 04:09:51 GMT

Hi guys

Slightly off topic maybe, but where can I change the level (critical/not critical) for a mib?

Thanks.

/ThomasO

Re: not getting messages when array is rebuilt

Rancher — Thu, 11 Jan 2007 08:39:22 GMT

In SIMS, go to Options, Events, SNMP Trap Settings.

Re: not getting messages when array is rebuilt

Thomas Olsen_1 — Fri, 12 Jan 2007 02:00:34 GMT

Excellent

Thanks Rancher for your prompt reply.

/Thomas O