topic Re: SIM have stopped to run tasks in Server Management - Systems Insight Manager

SIM have stopped to run tasks

Vadim.Ivashkin — Thu, 11 Jan 2007 04:24:07 GMT

There's a task in Automatic Event Handling. task to send events to specified mail. smtp server exists and works fine. another apps send mail form the same server successfuly.
Attempt to create a new task fails on last stage(pressing finish)with reason "Unable to save task." As for the rest - All seems to work correct... Just that task problem. but it used to work! And the last task-run date is 30/5/2006... ;( If there's no way to solve without reinstall, then please teach how to save all configuration of SIM(5.0 SP5) and then integrate that config to brand new server...

Re: SIM have stopped to run tasks

Thomas Olsen_1 — Thu, 11 Jan 2007 05:00:08 GMT

Hi Vadim

Could this be because your database is full and that automatic growth has been turned off?

/ThomasO

Re: SIM have stopped to run tasks

Vadim.Ivashkin — Thu, 11 Jan 2007 05:35:49 GMT

Helo, Thomas
No, Checkbox "Automatically grow file" is set. Datafile is 1700Mb, free disk space is available...

Re: SIM have stopped to run tasks

LukaS_9 — Thu, 11 Jan 2007 05:55:48 GMT

I hope you will solve the problem, but I send you the documentation:
Backing up and restoring HP Systems Insight Manager data files in an HP-UX or Linux environment:

http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00740520/c00740520.pdf

and in a Windows environment:

http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00740865/c00740865.pdf

Luca

Re: SIM have stopped to run tasks

Vadim.Ivashkin — Fri, 12 Jan 2007 01:56:50 GMT

Thank you, guys, but the problem still exists :(

Re: SIM have stopped to run tasks

LukaS_9 — Mon, 15 Jan 2007 10:32:33 GMT

maybe your sim database was been corrupted for some reason. I'm not very sure that SIM store script info into its DB...but this is only a check.
In HPUX we can run this command to check it:
/opt/mx/lbin/mxconfigrepo -c

I don't know the path of mxconfigrepo in windows environment, but I'm quite sure it was included in the PATH during sim installation.
So you can try to run this command from a dos shell:

mxconfigrepo -c

luca

Re: SIM have stopped to run tasks

Rob Buxton — Mon, 15 Jan 2007 14:55:04 GMT

Vadim,
To to make this clearer, it seems you have two problems?
One is that you cannot save a new task.
Another is that an existing task has not run since 30/50/2006?

On the latter if a task has not run it would just indicate that the combination of events used to trigger the task have not been met.

As for the Unable to save, have you tried using the account HPSIM was installed with to create the task? Just wondering if it's a permissions thing somewhere.

Re: SIM have stopped to run tasks

Vadim.Ivashkin — Tue, 16 Jan 2007 16:51:37 GMT

Rob,
The Guy installed SIM says there were some issues SIM had to notify about via existing task, but it did not(supposedly). As for permissions - i didn't check that yet indeed! So thank you for the answer!

Re: SIM have stopped to run tasks

Vadim.Ivashkin — Wed, 17 Jan 2007 05:49:58 GMT

our guru tryed to create a new task with the same result as mine.
And! I've found HP Insight Event Notifier service is stopped. And it could not be started. with service-specific error 1. :)
All the people say me to reinstall SIM and set it up anew :)